The Role

We are seeking a Cloud Engineer to join our Private Cloud Operations Team. This role will support the Logicalis Private Cloud environment, which operates from two data centres within Victoria, and includes:

IaaS (Infrastructure as a Service)

DPaaS (Data Protection as a Service); and

DRaaS (Disaster Recovery as a Service)

The IaaS environment is built on the VMware stack—including vCenter, vCloud Director, ESXi, Log Insights, Network Insights, and Operations Manager—and is supported by CommVault for DPaaS and Zerto for DRaaS.

Your responsibilities will include the day-to-day operation of the environment, troubleshooting, and proactive maintenance to ensure smooth operations. You will also assist the Cloud Team with managing the underlying infrastructure, including compute, storage, and networking equipment. You will get hands on in our two data centres and get to rack/stack/maintain a significant amount the infrastructure that underpins the environment. You will have the support of a senior team with a deep understanding of the technologies used within the Private Cloud to support you in the journey.

There is a paid after-hours on-call aspect to the role, but this will only come into play once you have a solid grasp on the environment. You will have the support of the immediate team as is always the case, even amongst the current Private Cloud team. Nobody can be an expert in everything! The roster runs for one week, every 5-6 weeks.

About You

You will bring demonstrated experience as an engineer or technical consultant within a managed services environment, with a strong technical mindset and a willingness to learn and grow.

You should have:

5+ years’ experience supporting large VMware environments, with solid knowledge of the VMware product stack, particularly vCenter, ESXi, and vSphere.

Experience working with Dell PowerEdge and HPE Proliant server hardware.

Strong understanding of SAN storage technologies including NetApp FAS, HPE Alletra, and Dell Compellent arrays.

Familiarity with HCI technologies such as VMware vSAN and Nutanix.

Hands-on experience with Commvault as a backup solution (or similar tools).

Exposure to Zerto for disaster recovery (desirable).

A good understanding of networking infrastructure and concepts (desirable).

Experience supporting both Windows and Linux operating systems in a management environment.

A Bachelor's degree in IT, VMware certifications, or a related field (beneficial but not mandatory).

Excellent interpersonal, communication, and negotiation skills.

The ability to thrive in a fast-paced and dynamic setting.

Familiarity with ServiceNow and other ITSM tools.

A proactive, ‘can-do’ attitude with a willingness to seek out opportunities to improve the environment and get hands-on when required.

Required Skills

Dell PowerEdge

HPE Proliant

Commvault Backup

SAN Storage

VMware ESXi

VMware vSphere

Windows Platforms