About us
Our people are at the heart of everything we do at EBM. We are committed to our clients and our team, and we strive to create an environment that promotes our people and our culture, offering generous benefits, excellent career development and community connection.

EBM have over 260 team members working in a range of roles – including insurance broking, injury management, compliance, information technology, finance, human resources, legal, marketing and broking services.

The Opportunity
We're seeking a high calibre individual to join our Broking Services team in our Head Office in West Perth. This is a fast-paced role which will require a high level of administration and data entry skills. Reporting to the Broking Support Coordinator, key responsibilities include:

• Accurate data entry and processing of invoices, renewals, endorsements and new business.
• Maintaining relationships with our Insurance Brokers by responding to phone and email enquiries, delivering to deadlines.
• Working effectively with immediate team members to ensure monthly KPIs are being met.
• Providing processing support to eight offices Australia wide.

About You
While insurance experience would be an advantage, you'll be looking for an opportunity to provide superb customer service and contribute to our positive team dynamics. You will offer:

• Fast paced data entry skills with high attention to detail.
• Ability to work under pressure, think ahead and multitask.
• Motivation to contribute directly to the achievement of KPIs.
• A self-starter approach, eager to work effectively in a team environment.
• Excellent communication (verbal and written), engaging effectively at all levels.
• Tier 2 qualified (desirable but not essential).

Culture & Benefits
EBM values our team members and offers generous benefits that make EBM a great place to work.

Health and Wellbeing

• Access to EBM's Employee Assistance Program that provides anonymous counselling services to all team members.
• Flexible working arrangements to help you achieve balance between work and personal commitments.
• Access to leave such as ‘Me Day’, Pet Leave and purchased leave.
• Free annual Flu vaccinations
• Body and Mind Allowance providing financial support towards your chosen fitness and activities.

Social and Community

• EBM recognises the incredible achievements of our team members with a ‘Values’ award program to celebrate those who stand out for exhibiting our values.
• EBM provides opportunities for you to participate in charity events and programs that support our local communities.
• The EBM Social Club hosts a range of extra fun events throughout the year.

Discounts and Other Benefits

• Our Salary Continuance Cover provides a valuable financial safety net to team members and their families in the event you are unable to work due to illness or injury.
• Discounts on your personal insurances.
• Referral rewards for team members who successfully refer people to roles at EBM.

How to apply
If you want to be part of a values driven, supportive and friendly work environment, please click on the Apply Now button and attach both your covering letter and resume.

Applicants must have unrestricted working rights in Australia to apply for this role. If you would like more information on this role, please call Tania Rogers on 0472 512 116.