The SES Recruitment, Development and Retention Unit supports the SES Workforce Strategy which aims to attract and retains qualified and diverse talent for the SES through planning and implementing recruitment strategies, design and delivery of learning and development programs and culture development initiatives to support staff and volunteers. The unit also monitors and evaluates the effectiveness of these activities and ensures compliance with relevant policies and regulations.

You will be responsible for influencing the design of modern and contemporary practices to support attraction, selection, and recruitment of an inclusive, diverse and capable volunteer workforce. You will be required to analyse, design, and implement innovative approaches, policy, procedures and supporting documentation for end-to-end recruitment and retention programs, whilst ensuring governance, compliance and continuous improvement to meet organisational requirements.

The core capability requirements for this role are:

• Provide high level strategic leadership and direction for the delivery of innovative volunteer recruitment, development, retention and culture development programs and practices to support service delivery that improve all stages of the volunteer lifecycle.
• Undertake research and analysis to develop programs, policies and procedures and provide strategic advice on emerging recruitment issues, opportunities, and trends to support and inform business intelligence, strategy and capability development, and guide decision making.
• Overview case management of complex and sensitive attraction and recruitment issues and processes and provide expert advice to senior management with awareness of their possible impact on strategic, political, or operational outcomes for the department.
• Lead and deliver recruitment, development and retention services, advice, and support, including identification and analysis of, and solutions for, complex and sensitive issues and initiatives.
• Develop and maintain efficient, contemporary systems and procedures that support best practice volunteer recruitment and enhance recruitment service delivery.
• Prepare, evaluate, and review complex reports, briefs, submissions, and other correspondence on issues and initiatives in accordance with departmental requirements.
• Build, engage, collaborate, and maintain effective working relationships with key internal and external stakeholders to identify opportunities, support efficient processes, and achieve outcomes.
• Promote and support a teamwork approach by developing an understanding of team roles and working collaboratively to achieve outcomes with a commitment to effective and quality service delivery.

Role Requirements:

Technical/ Operational/ Educational experience:

• Knowledge, experience and/or qualification in contemporary HR management/organisational development and/ or organisational psychology and best practice.
• An appreciation of undertaking an organisational development/HR function within a volunteer organisation, or the ability to quickly develop this appreciation will be highly regarded.

Other:

• The incumbent may occasionally be required to travel to locations throughout Queensland.

Applications to remain current for 12 months.

Job Ad Reference: QLD/634371/25

Closing Date: Wednesday, 14th May 2025