About Air Liquide

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide's scientific territory and have been at the core of the company's activities since its creation in 1902.

Air Liquide Healthcare Australia is a leading and dedicated supplier of medical gasses, homecare and sleep services. We specialise in respiratory diseases and have a strong reputation in sleep diagnostics and CPAP therapy.

The role

We are currently looking for an experienced Retail/CPAP Therapy Consultant to join our team at the Cairns clinic. In this role, you will be crucial in enhancing our customer care and managing sleep apnea treatments for our patients

This position would be a great fit for a proactive individual who is passionate about providing excellent service in the area of obstructive sleep apnea management.

As a Retail/CPAP Therapy Consultant, you will collaborate closely with physicians to create tailored and effective treatment plans that address the specific needs of each patient.

How will you CONTRIBUTE and GROW?

Initial point of contact for both new and existing clients

Conduct diagnostic evaluations, including titration studies, for patients experiencing sleep-disordered breathing

Offer guidance on CPAP equipment, setup and ongoing service requirements

Provide follow-up appointments for newly diagnosed patients and ongoing support for existing patients

Educate patients and their families about sleep disorders, evaluation procedures, and available treatment options

Collaborate with healthcare professionals and service providers

Promote and upsell our product range and services

Maintain and sterilise clinic equipment

Are you a MATCH?

Previous experience in a retail, healthcare or sales environments

Exceptional communication skills

Independent clinic management capability

Broad experience with customer service across all stages of customer interaction

Proficiency with Google Suite applications

Keen interest in CPAP therapy and sleep medicine disciplines

Strong organisational and administrational skills

We offer:

Base plus Sales Incentive Bonus

14 weeks paid parental leave

Family and social activities

A professional environment with a focus on wellbeing

Salary Continuance Insurance

Local and global opportunities

Health and wellbeing initiatives

Retail discount programs with over 350 retailers

Employee social events

One paid volunteering day each year

Long-term career development opportunities nationally and/or internationally across the Air Liquide Group

APPLY NOW!

As part of the pre-employment process, potential employees are required to undertake background checks applicable to the requirements of the position i.e., reference checks, medical check, police check, and Australian working rights confirmation.