Are you a passionate and dedicated Rostering Coordinator looking to make a change in 2025?

At In One Healthcare, we’re dedicated to providing exceptional healthcare services to individuals across Australia. Are you highly organised, detail-oriented, and passionate about supporting a team that makes a real difference in people’s lives? InOne Healthcare is looking for a Rostering Coordinator to join our dynamic team and help ensure our clients receive the best care possible.

Why Work with Us?

• Flexible Working
• Employee Assistance Program for personal and professional support
• Unlimited Learning & Development Opportunities to help you grow in your career
• Diverse, Inclusive, and Respectful Workplace culture

Key Responsibilities:

• Ensure smooth delivery of reception and administrative services to consumers, visitors, and staff.
• Act as the primary contact for internal and external clients, coordinating with practitioners and consumers to achieve optimal outcomes.
• Support the onboarding of new consumers through coordinated administrative tasks.
• Liaise with consumers to coordinate services and manage enquiries or special requests.
• Contact providers to update them on availabilities and support ongoing provider relationships.
• Confirm upcoming service appointments with consumers.
• Manage roster changes due to absences, emergencies, or other events, ensuring timely communication with staff.
• Maintain accurate documentation using care management software.
• Escalate urgent matters to relevant personnel as needed.
• Conduct regular wellbeing check-ins with consumers.
• Promote People First Workforce’s services in a professional and proactive manner.
• Maintain a clean and presentable reception and community area.
• Collaborate with team members to provide support across departments.
• Perform general administrative duties, including updating management with key information.
• Ensure compliance with organisational policies, procedures, and relevant legislation.
• Log and report safety incidents and hazards.
• Maintain accurate databases and track critical deadlines.
• Provide occasional support to the Optical Dispenser Team.
• Assist with preparing and monitoring invoices.

About You:

• Previous experience in rostering, administration, or coordination roles (ideally in healthcare or community services).
• Strong communication and interpersonal skills.
• High level of accuracy, organisation, and time management.
• Ability to multitask and respond effectively to unexpected changes.
• Proficient in Microsoft Office and care management systems.
• A team player with a proactive and positive attitude.

Why Join Us?

At InOne Healthcare we pride ourselves on creating a supportive, inclusive, and community-focused environment. Your work will directly impact the quality of care our consumers receive, and your contribution will be truly valued.

Ready to apply?

Please submit your resume now!