• Role title: Medical Administration Office - Medicine Hub
• Role type: Permanent Part-Time
• Role grade: Administration Officer Level 3 (Year1-2)
• Department and location: Medicine Hub, St Vincent's Hospital, Darlinghurst
• Salary: $ 68,338.78- $70,468.73 (pro-rata) + super + salary packaging

Better and fairer care. Always.
We are St Vincent's Health Australia, Australia's largest not-for-profit provider of health and aged care services.

Founded by The Sisters of Charity in 1857, our +30,000 healthcare superheroes operate public and private hospitals, residential aged care, community and virtual care, and outreach programs.

About the role

• Provide Multitask Support Across Clinics: Deliver high-level administrative assistance to the Medicine Hub and Outpatient Clinics, supporting both day-to-day operations and management structures to ensure smooth and efficient workflows.
• Clinic & Practitioner Coordination: Act as a key point of contact between patients and clinicians, managing communication, appointment scheduling, and reducing the risk of booking errors.
• Diverse Administrative Duties: Handle a variety of admin tasks including filing, scanning, patient correspondence, and clinician requests, ensuring all work is completed accurately and in a timely manner.
• Proactive Issue Escalation: Monitor clinic operations closely and escalate any issues or concerns to the Practice Manager to ensure fast resolution and continuous support.
• Collaborative & Organised Approach: Work positively and proactively within a team environment, maintaining knowledge across all clinic operations while managing multiple tasks with strong organisational skills.

About you

• Relevant Qualifications & Experience: You'll bring qualifications in Health Service Management or Administration and/or proven experience in a medical clinic setting, with a strong understanding of clinic operations and patient-focused care.
• Fast-Paced Medical Admin Expertise: You have hands-on experience supporting clinicians and working within a busy medical administration team, managing day-to-day needs with professionalism and efficiency.
• Strong Communication & Team Collaboration: You're an excellent communicator who contributes to a well-organised team environment, helping ensure daily operations run smoothly for both staff and patients.
• Proactive and Patient-Focused: You actively manage patient expectations, support colleagues with daily tasks, and consistently aim to enhance the overall patient experience in line with clinician goals.
• Detail-Oriented and Reliable: Your organisational skills and high attention to detail ensure all administrative tasks are completed accurately, whether you're working independently or as part of a large, dynamic team.

Why work at St Vincent's?

• Join us on our mission to provide care to all, including the most at-risk people in our community
• Discounted access to many gyms for you and your family with Fitness Passport
• Access to discounted private health insurance with Medibank
• Access to a government salary sacrifice program. Make a proportion of your salary tax-free
• Committed to financial support for educational development, scholarship programs, paid study leave

About the hospital
In this role you will be based at St Vincent's hospital, Darlinghurst.

• A busy inner-city hospital in a beautiful location
• Surrounded by great cafes, galleries and theatres, parks, nightlife, and nearby glorious beaches
• A place of expert clinical care for at-risk people
• Closely partnered with universities & affiliated research institutes, many of which are located on-campus
• Centres of excellence include heart & lung transplantation, bone marrow transplantation, cardiology, cancer care, AIDS/HIV, respiratory medicine, mental health, homeless health, drug & alcohol services, and correctional health

Sponsorship / work rights for Australia
Please note, visa sponsorship is not available for this position. For this role you must be an Australian or New Zealand citizen or have an Australia visa that grants you the work rights necessary for the role.

Pre-employment checks
Your employment is conditional upon the completion of all role-required pre-employment checks, including relevant immunisations.

Equal opportunity
We celebrate diversity & inclusion and are committed to equal employment opportunity for everyone.

How to apply
The closing date for applications is 05 May 2025
Please submit your resume and a brief cover letter highlighting how your interest, skills, and experience align with each of the requirements listed in the About You section here.
Shortlisting for this position will commence immediately. We encourage you to apply promptly as the advertisement may close early should a suitable applicant be sourced.
Respectfully, this role is not open to recruitment agencies.