Annual Salary: $59,804 - $64,577 + Superannuation

Ongoing Full-Time position

Join us at MP, where we offer flexible working arrangements and a supportive environment. Based at our Preston, Campus, conveniently located near public transport. We provide secure onsite parking, an onsite cafe, and are just a short walk from the Preston Market.

About the Organisation:

Melbourne Polytechnic is a learning organisation that has been delivering vocational training since 1912. Learning at Melbourne Polytechnic is a unique experience with an applied focus. delivered by teachers with real-world experience and expertise.

At Melbourne Polytechnic we are committed to providing high quality, innovative, applied and future focused, purposeful education and training to students, industry and communities. Our teachers are passionate and established in their professions and look guide students in theirs. We know that circumstances can create barriers to learning, so we offer our students personalised pathways, flexible study options and learning support.

About the Role:

The purpose of this position is to work as part of the Higher Education Directorate's administration team, working in a flexible and collegiate manner to ensure the institutes policies and procedures are implemented, and that efficient and effective administration is provided and dealings with employees and the public is professionally undertaken. The position incumbent will work as part of a team that provides administrative support across the Higher Education Directorate

The position incumbent will provide high-level customer service while maintaining strictest confidence of information regarding the personal records of students, the content of examinations, and other materials.

Duties:

Assist in the administration of the Student Life Cycle within the Higher Education Directorate, ensuring strong relationships between Melbourne Polytechnic, students and employers (where appropriate). This includes but is not limited to assisting with enquiries, course information, enrolments, course amendments, completions, ensure relevant and current program information is available on the staff and student portals and other administrative requirements as needed.

Provide high-level customer service to internal and external clients, ensuring that all possible measures are taken to respond to their needs and requests in a timely fashion, disseminating accurate and timely information to internal and external stakeholders and ensure all enquiries are handled with tact and diplomacy.

Establish and maintain positive and beneficial working relationships with stakeholders and departments across Melbourne Polytechnic.

Perform high-level administrative support general administrative duties including correspondence, mail merges and mail outs, meeting administration and secretariat duties, resource maintenance, database maintenance, reporting, assist with producing purchasing orders, prompt payments, processing tax invoices and other assistance as required.

Provide accurate and consistent record keeping and maintenance including databases, filing and archiving systems, to comply with Institute policy and procedures and external quality assurance requirements.

Provide proficient use of software e.g. Outlook, MS Word, MS Excel, SharePoint, CELCAT and Student Management System (STRATA) and Markbook.

Assist the programs in academic administration such as the management of assessment procedures, and work-placements, and day-to-day student administration.

Assist with the administration of accreditation/ renewal of accreditation process f as instructed by the Directorate Administrator.

Plan and prioritise administrative tasks including database establishment and management, word processing, organisation of meetings and events. Develop and maintain excel spreadsheets.

Ensure relevant and current program information is available on the staff and student portals.

For a full list of key responsibilities and duties, please view the position description.

Skills and Experience Required:

Appropriate tertiary qualifications or equivalent together with demonstrated experience administrative support roles preferably in a higher education setting and a Working with Children Check.

Demonstrated high-level administrative and organizational skills including skills in document presentation, drafting and formatting, producing excel spreadsheets, database maintenance, filing and administrative systems maintenance and high-level literacy of the Microsoft Office suite. Experience in the use of Learning Management Systems (LMS) or willing to learn

Experience in the use of Learning Management Systems (LMS) or willing to learn.

Demonstrated experience in or ability to undertake administrative support of internal and external accreditation processes.

Excellent written, oral and interpersonal communication skills and a demonstrated ability, commitment and attitude to effective communication and liaison with internal and external stakeholders.

Demonstrated advanced organizational and problem-solving skills, the ability to be proactive, successfully arrange priorities, meet deadlines, continually improve operational strategies and be self- motivated and flexible in responding to changing work priorities.

Demonstrated ability to work effectively both independently and as part of a team.

Ability to use tact, diplomacy and capacity to maintain confidentiality.

Demonstrated knowledge of and commitment to Occupational Health and Safety, Anti- Discrimination, Quality Assurance and Continuous Improvement principles.

A current Working with Children Check (Employee) and current Police Check – required for the successful applicant.

How to Apply:

Please submit the following documents for your application to be considered

Current CV

Cover Letter (Please ensure that you address the Key Selection Criteria outlined in the position description)

For further information on the role, please contact the hiring manager via email: [email protected] or via phone: (03) 9269 1650.

If you email us, please make sure you put the job title and job number in the subject line.

Please note, applications received via email will not be considered - you must apply via the website.

Candidates must hold a valid Employee Working with Children Check (WWCC). A lodgement receipt is not a valid alternative; the approval email with the lodgement of a WWCC card number can be accepted.

A National Police Check is required for the successful applicant.

We will be shortlisting immediately. Don’t delay, apply today!

Recruitment Agencies

Please be aware for us to engage with you, we require internal pre-approval and you must be on the State Purchasing Contract (for Victorian government common use goods and services). We will engage with you and your agency once we have the approvals.

Diversity and Inclusion

Melbourne Polytechnic is proud to be an equal opportunity employer committed to being a child safe organisation, by ensuring that children and young people are protected from abuse or harm.

We promote a workplace that actively seeks to include, welcome and value unique contributions of all people. This means we encourage Aboriginal and Torres Strait Islander peoples, people with disabilities, people who are LGBTIQ+ and people from culturally diverse backgrounds to apply for this job, with age being no barrier.