Use your passion for mental health and play a key role in the Psychosocial Support Program as a service navigator across the Nepean and Blue Mountains region!

Flourish Australia has an exciting opportunity for a Support Coordinator to join our established team!

The position available is:

Part-time (45.6 hours per fortnight)

Working between Monday and Friday

Based in Penrith, with occasional travel required between Windsor and Katoomba

Level 4 on the Flourish Australia Enterprise Agreement (2018) equivalent to $85,000 per annum (pro-rata) + 11.5% Super + Tax-Free Salary Packaging

About the Opportunity

Support Coordination aims to support people with a permanent and significant disability that affects their ability to take part in everyday activities. As a Support Coordinator, you will establish a positive collaborative relationship with the person and their support network. You will assist the person to identify, link with, and coordinate supports in their local communities, to build skills, overcome barriers and achieve goals.

In this role, you will give people more choice and control over how, when and where those supports are provided. You will be fundamental in the implementation of the person's plans and the achievement of their goals. In this position, you will also be required to ensure that people who have expressed an interest in accessing the NDIS and/or receiving support from Flourish Australia are engaged and supported to access suitable services.

As the Support Coordinator for the newly created Psychosocial Support Program, your duties will include (but are not limited to):

Building connections with other local services and creating referral pathways

Assessing for suicide risk and having suicide prevention knowledge and training

Completing needs assessments, both over the phone and in-person

Determining eligibility for people accessing the service for programs and services across the region

Being a part of different interagency meetings and in-services to promote Psychosocial Supports program and other Flourish Australia programs

Creating service directories for the Penrith, Hawkesbury, Blue Mountains and Lithgow LGA's

Connecting people to a range of different agencies and services in the region including NSW Health, Government agencies, community and other disability support services

Supporting with NDIS access requests and assisting in gathering supporting documentation for access

Following up all inquiries in a quick and professionally manner

The Benefits

Attractive salary

Tax-Free Salary Packaging available up to $15,900

Generous leave provisions including 17.5% leave loading+ 2 additional days of personal leave+ extra day paid leave over Christmas/New Year + paid parental leave

Family-friendly and flexible working conditions

Opportunities for professional development and training such as Mental Health First Aid, ASIST and relevant Support Coordination training (where applicable)

Regular supervision, ongoing 1:1 mentoring, strong team support and a comprehensive induction program

Access to our Employee Assistance Program for free, confidential well-being support

Inclusive initiatives such as our Rainbow Network and YarnUp for Aboriginal and Torres Strait islander staff

Exclusive personal fleet pricing discounts with our preferred automotive supplier

Employee discounts at 400+ popular retailers (Woolworths, Expedia, Myer, Kmart etc)

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. Our services are comprehensive and highly personalised because each person’s experience will be different and their needs, as an individual, are unique. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Our positions are open to all suitably qualified applicants. We have a strong commitment to the participation of people with lived experience of mental health issues in our workforce. We value diversity and encourage applications from suitably qualified people from Aboriginal and Torres Strait Islander backgrounds, people from Culturally and Linguistically Diverse communities, LGBTQ+ communities and mature age candidates.

Selection Criteria

A tertiary qualification in the behavioural sciences or a health-related discipline

Understanding of the challenges faced by people with a lived experience of a mental health issue.

Demonstrated experience in the provision of support and coordination for people with a lived experience of a mental health issue.

Current Australian Driver's Licence.

Full selection criteria available within the application. All successful applicants will be required to declare any private or secondary employment prior to commencement in line with Flourish Australia's Private or Secondary Employment Policy.

Applications close 5pm, 13th May. Apply now!