IMMEDIATE START

The Station Grocer is a thriving and established convenience store and fuel business, renowned for its strong reputation in the Northern Rivers area. We are currently in search of a committed individual to take on a crucial managerial position as a Store Manager to ensure the efficient management of all operations.

As a family-owned and operated business with a strong presence of 9 stores in Northern NSW, we have been passionate about delivering exceptional customer service and offering high-quality fuel and consumer products for nearly two decades.

We are looking for an individual who thrives in fast paced environments, possess effective operational skills and demonstrates strong leadership abilities.

The Manager's role is accountable for managing the daily operations of our convenience store and fuel business, ensuring outstanding customer service, and leading and developing a team of employees.

Responsibilities:

A hands-on approach to managing and overseeing all aspects of the business' daily operations, including customer service, inventory management, and safety and security procedures

Providing exceptional customer service to ensure customer satisfaction and loyalty

Leading and developing a team of employees, including recruitment, training, and performance management

Fostering a positive work environment and culture that encourages teamwork, collaboration, and accountability

Implementing and maintaining company policies and procedures to ensure compliance with industry regulations and standards

Developing and maintaining positive relationships with customers and suppliers

Managing financial performance, including controlling expenses and maximising revenue opportunities

Requirements:

At least 3-4 years of experience in a similar managerial position within the retail sector, or in hospitality management

Excellent people management skills, with the ability to lead, develop, and motivate a team of employees

Strong customer service skills and the ability to build positive relationships with customers and suppliers

Strong financial acumen with the ability to manage budgets and maximise revenue opportunities

Strong problem-solving skills with the ability to develop innovative and practical solutions to complex issues

Ability to work under pressure in a fast-paced environment and manage multiple priorities

Position Details:

Competitive salary $65K-70K (based on experience)

Full time position

Hours: 40 hours/week

Monday to Friday 6am-2pm

If you're an experienced manager with exceptional people management skills and a passion for delivering exceptional customer service, please submit your application with a copy of your resume.

Join us and be part of our mission to provide quality fuel and consumer products with the highest standard of customer service.