Principal Procurement Officer

NSW Department of Customer Service
Parramatta, NSW
A$145,378-$168,130 p/a
Government & Defence → Policy, Planning & Regulation
Full-time
Hybrid

Posted 8 days ago


Location:Sydney/Paramatta/Gosford NSW
Grade:Clerk Grade 11/12
Work type: Temporary up to 30 June 2026, Full-time 38 hours per week
Access to flexible working arrangements within operational requirements
Total remuneration package: Base salary starting at $145,378 plus superannuation
Applications Close: Tuesday 13th May 2025 at 9.59am (or 2 weeks from advertising date)

A Talent Pool for up to 18 months will be created to fill future ongoing roles

About us

SafeWork NSW is the state's workplace health and safety regulator. Our focus is to reduce work related fatalities, serious injuries and illnesses by securing compliance with work health and safety and associated legislation. We do this by undertaking a mix of responsive and proactive programs of work focused on high-risk harms across all industries, aligned to our strategic plan and regulatory priorities.

SafeWork NSW is undergoing an exciting and important period of transformation as we establish the organisation as a modern, strong and standalone Work Health and Safety Regulator. In preparation for these changes, we have an opportunity for an experienced leader within our People and Corporate Services directorate.

An exciting ongoing opportunity has arisen for a Principal Procurement Officer to join the SafeWork NSW Procurement team reporting to the Director People and Corporate Services.

About you

To be successful in this role, Principal Procurement Officer will demonstrate:

  • excellent communication and stakeholder engagement skills to manage a team, work individually, collaborate with peers and key stakeholders, seek targeted feedback and respond to changing priorities
  • in depth understanding of procurement and contract management gained through a minimum of 5 years' experience in procurement (ideally including NSW Government), contract management or a related field to ensure transparency and value-for-money outcomes
  • high-level organisational skills and sound knowledge and experience with Microsoft applications
  • exceptional attention to detail and problem-solving skills, ensuring compliance with procurement policies and procedures.

About the role

The Principal Procurement Officer is an experienced individual playing a key role in providing leadership and direction across the end to end procurement process. This will include increasing the maturity of the SafeWork NSW Procurement Team and upskilling SafeWork NSW staff who will be involved in procurement activity on behalf of SafeWork NSW.

Responsibilities will include:

  • Development and implementation of an internal SafeWork NSW procurement capability uplift program to all staff expected to be involved in procurement on behalf of the organisation
  • Provision of expert advice to the SafeWork NSW procurement team in relation to NSW Government policies and procedures, with information targeted toward activities relevant to procurement undertaken by SafeWork NSW
  • Work closely with the SafeWork NSW procurement team to develop and implement easy to use systems and tools that enable compliant procurement activities within SafeWork NSW.
  • Develop, lead and execute sourcing strategies to optimize value for money outcomes and meet stakeholder needs and expectations
  • Lead the design and implementation of effective metrics and reporting to continually monitor and assess the performance of individual procurement arrangements and the benefits realised for the commercial function
  • Provide expert, strategic advice to key stakeholders on all aspects of procurement to encourage innovative practices and support the delivery of business and policy directions
  • Develop and implement sourcing strategies to meet business needs, enhance stakeholder engagement, and challenge and motivate providers to optimise service outcomes
  • Manage cross-functional working groups to deliver best value for money in sourcing activities while adhering to Government processes, procedures, decision making (briefing papers, change boards & reports etc).

For more information about the role and its accountabilities, view the Principal Procurement Officer Role Description.

Essential requirements
Tertiary qualifications in a relevant field and/or industry skills and experience are essential.

How to apply

Your application should include a copy of your current resume (max. 4 pages) and a cover letter (max. 2 pages) which clearly details your relevant skills and experience to this position.

We support and promote flexible working and encourage applicants from diverse backgrounds and regional NSW locations to apply.

Salary Clerk Grade 11/12 with the base salary for this role starting at $145,378 plus superannuation.

For enquiries relating to recruitment please contact Flavia Gentile at [email protected]

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Salary Grade 11/12, with the base salary for this role starting at 145378.00 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Flavia Raineri Gentile via [email protected].

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 13th May 2025 [9:59am]

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact [email protected] or 02 9494 8351.

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process


About NSW Department of Customer Service

Sydney, NSW, Australia
Government & Defence
5001-10000 employees

We are a team of more than 12,000 people, working together to provide services that improve the lives of our 8+ million customers across NSW. As a leading central service NSW Government agency, we are made up of over 30 agencies, entities and business units, which makes our work incredibly diverse.

We are focused on delivering first-class customer service, regulatory reform and digital transformation is at the heart of what we do; driven by our many teams across DCS including Service NSW, Digital.nsw, Revenue NSW, State Insurance Regulatory Authority and Telco Authority.

Come join us and influence the future of our great state.

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