Are you ready to step into a hands-on Infrastructure Support role where your work makes a real impact every day? We are partnering with a fast-growing, well-established retail brand to find a dynamic Infrastructure & Support Engineer who is passionate about technology, problem-solving, and creating seamless user experiences.

In this role, you’ll be the go-to expert for supporting employees across the business ensuring they have secure, reliable access to the systems and tools they need. You’ll tackle day-to-day technical issues, maintain the core infrastructure, and work alongside a supportive and innovative IT team.

What You’ll Be Doing

• Provide 1st and 2nd level support across on-premises and cloud environments;
• Manage onboarding and offboarding processes for user accounts and IT equipment;
• Deliver IT training and support to end users, ensuring high service standards;
• Administer and maintain Microsoft 365 in a hybrid environment;
• Assist in designing and implementing scalable IT infrastructure solutions;
• Monitor, maintain, and secure server and network infrastructure;
• Automate tasks using PowerShell to drive greater efficiency;
• Ensure robust data protection through backups, secure storage, and disaster recovery planning;
• Support and maintain VMware environments and network infrastructure; and
• Perform routine system maintenance to optimise performance and security.

What’s In It for You

• Career development opportunities with room to broaden your skills;
• Join a vibrant, fast-paced retail business undergoing exciting growth;
• Modern head office in Sydney CBD with a collaborative culture;
• Work under supportive leadership committed to your success;
• Staff discounts (up to 40% off) across all products; and
• Birthday leave and access to an Employee Assistance Program.

What We’re Looking For

• Bachelor’s degree in computer science, IT, or related field (or equivalent experience);
• 5+ years of experience in infrastructure engineering or similar roles;
• Strong expertise with Microsoft technologies (Windows Server, Active Directory, Exchange);
• Hands-on experience with cloud platforms (Azure or AWS) and VMware;
• Good understanding of cybersecurity principles, including firewalls and intrusion prevention;
• Skilled in scripting and automation, particularly with PowerShell;
• Experience managing M365 environments and implementing SSO integrations;
• Solid troubleshooting skills and familiarity with Veeam backup solutions;
• Strong communication skills and the ability to collaborate across teams; and
• Proven ability to manage multiple tasks and projects in a fast-paced environment.

How to Apply

For more information or a confidential discussion please call Mariam Iskandar at u&u on 02 8245 7904 quoting reference number 39436.

At u&u Recruitment Partners, we value diversity, equity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability.

Should you require reasonable adjustments throughout the recruitment process, we encourage you to make a request via [email protected] or phone the above-mentioned u&u consultant to discuss. In response to these requests, we will collaborate closely with you to implement the appropriate adjustments.

Additionally, for a barrier-free and inclusive online experience, you can access u&u’s opportunities using accessibility software Recite Me at https://www.uandu.com/jobs.

Please submit your resume in Word format only.