Community Care Manager

Home Care Assistance
Erina, NSW
A$70,000-$85,000 p/a
Community Services & Development → Aged & Disability Support
Full-time
On-site

Posted 6 days ago


Home Care Assistance Central Coast

Position: Community Care Manager

Location: Erina, NSW

About Us:

Home Care Assistance are leaders in the Home Care Industry. We strive for excellence and are committed to providing our employees with a supportive and rewarding work environment, with opportunities for professional development and advancement within the company.

With the upcoming changes towards Aged Care in 2025, we are now looking for a Desktop Care Manager to join our growing team in our Erina office to play part in our Care Management team.

Our Erina office supports clients across Aged and NDIS within the Central Coast, Sydney CBD and surrounding Eastern Suburbs. Our mission at Home Care Assistance is to change the way the world ages. We provide older adults with quality care that enables them to live happier, healthier lives at home.

Position Overview: We are seeking a skilled and detail-oriented Care Manager to join our Care Management team. The Care Manager will be responsible in the daily undertakings and interactions of their clients, with a delivery of service that exceed the Aged Care Standards.

Why Work with Us?

At Home Care Assistance, we understand that a positive work environment leads to the best outcomes for our clients. Here’s what you can expect from us:

Central Location: Work in our Erina office which is close to Erina Fair and Fountain Plaza.

Professional Growth: Ongoing training, development opportunities and career progression within our growing company.

Supportive Team Environment: Collaborate with a passionate and energetic team, committed to delivering excellence in care.

Recognition: Each year, we hold an Awards evening to celebrate our amazing staff and carers.

Birthday’s Off: We offer a day off on your birthday because we believe in celebrating our team members.

What Attributes You’ll Bring:

We are looking for someone who shares our passion for care and is driven to make a meaningful impact. The ideal candidate will have:

Management Experience: Proven experience in a case/care manager role, preferably within the aged, healthcare or social care sector.

Communications: Excellent interpersonal and communication skills, with the ability to advocate effectively for staff and clients.

Organisational skills / Attention to Detail: Administrative and organisational skills, with the ability to manage multiple priorities and deadlines

Commitment to Excellence: A strong understanding of care regulations and standards, with the commitment to meeting and exceeding care standards.

Responsibilities:

Work within a close and dynamic team to coordinate the delivery of our high standard of care to clients. Our intention is to meet and exceed client expectations and meet business requirements.

Conducting regular care plan reviews in accordance with the clients changing needs.

Communicate with staff and stakeholders regarding enquiries, referrals and follow ups via phone and email.

Relationship building with clients and their families.

Schedule services for new home care package clients: working closely with the Scheduling Team to assign services.

Monitor Clients budgets.

Enable our clients to lead fulfilling, independent lives through value focused relationships and quality support services.

Qualifications & Experience:

Relevant qualification related to Aged Care is desirable but not required

Aged Care Industry experience is required

Customer Service experience is required


About Home Care Assistance

Caloundra, QLD, Australia

This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.

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