About your new role:

You will be the initial contact for welcoming guests as well as providing assistance, information and hospitality services throughout their stay. Working along with a small fun supportive team, you'll have the responsibility of being the face and voice of our hotel. First impressions count and that's where you'll be superior.

What we are looking for:

Front office reception, including providing friendly and professional customer service in responding to accommodation requests

Mature and professional working attitude

Ensuring all Hotel enquires are answered professionally and all reservation details, cashiering and amendments to guests' details are loaded accurately into the Hotel booking system.

Maximizing revenue potential through exercising sales and cashiering skills to ensure the highest conversion rate is achieved at the best possible rate.

Previous ACCOR front office/reception experience preferred

Previous experience using reservation systems - OPERA pref.

Ability to work on your own and as well as a key part of a small team.

Ensure the smooth running of the reception desk including daily arrivals and departures

Process reservations and payments

Strong attention to detail

High standard of personal presentation

Flexibility

What you can expect from us:

Work-life balance

On-site parking

Diverse working environment

Competitive pay

If you believe you have the above characteristics, please apply now!

Ibis Styles Adelaide Manor are committed to advancing workforce diversity and inclusion for all.
Aboriginal Torres Strait Islander and People Living With Disability are encouraged to apply.
To apply online, please click on the appropriate link below. Note that if you haven't received a reply within 2 weeks please regard your application as being unsuccessful in this instance.