We are seeking a capable, proactive, and tech-savvy Executive Assistant to support the operations and growth of a busy online allied health business, which primarily focuses on psychology services, retreats, and self-paced online courses.

This is more than just an administrative role – it’s a trusted partnership with the founder. You’ll manage systems, streamline day-to-day operations, support launches, assist with creative projects, and help build scalable, smooth-running businesses behind the scenes.

🔧 Key Responsibilities

Allied Health Business Support:

Manage client bookings, scheduling, and communications via Zanda

Process Medicare and NDIS claims accurately and efficiently

Upload, manage, and maintain self-paced online course content (Wix platform)

Create and format digital resources (workbooks, PDFs, templates)

Create and schedule basic social media content (posts, captions, reels, stories)

Assist with launches, automations, email sequences, and system management

Founder Support:

Manage inboxes, calendars, and task lists

Organise project plans, offering timelines, and communications

Anticipate upcoming needs and priorities

Suggest improvements to workflows and operations

Act as a creative and strategic sounding board for ideas and new offers

✅ About You

Must be based in Australia (Sydney or Newcastle preferred)

Highly organised, proactive, and comfortable working independently

Experienced in senior admin, practice management, or executive assistant roles

Skilled in client management systems (Zanda or similar), Medicare, and NDIS processes

Tech-savvy (Wix, Canva Pro, Google Workspace, basic automations)

Strong graphic design skills (for workbooks, templates, branded resources)

Confident with basic social media content creation and scheduling

Emotionally intelligent, professional, and highly reliable

💡 Bonus (Not Required):

Experience working in allied health, psychology, or private practice settings

Familiarity with trauma-informed, ADHD-aware, or EMDR services

Experience using project management tools (Asana, ClickUp, Notion)

Interest in expanding into retreat or event support over time

💰 Pay & Benefits

Hourly Rate: $29.60 – $50.00/hour (based on experience)

Superannuation: 11.5%

Leave: Annual and personal leave accrued under the National Employment Standards

Award Base: Health Professionals and Support Services Award [MA000027], Level 6–7

Flexibility: Remote role with flexible hours

Growth Opportunity: Scope to increase hours and support across multiple businesses