Are you able to connect research and data for meaningful engagement?

Are you self-motivated and enjoy working in a small team?

Do you thrive in a role requiring accuracy, attention to detail whilst meeting deadlines?

Have you got a growth mindset and are okay to pivot and show flexibility due to change?

Can you demonstrate critical thinking and convey your thoughts clearly and succinctly?

Have you worked in the NFP sector, or would you like to take that step?

If you said ‘yes’ to any of the above, please read further as we have a role for you!

Position Snapshot

Salary range - $97,377.28 - $101,783.76 Level 5 SCHADS Award 2010 + Superannuation (pay point dependent on qualifications and experience)

Full time (1.0 FTE) ongoing position – working Monday to Friday however, we have hybrid arrangements with two days in the office (Tuesdays and Wednesdays)

The position is based in Melbourne CBD

Generous not-for-profit salary packaging and annual leave loading is available

Position overview

In this vital role, you will play a key part in gathering and analysing quantitative and qualitative data sets, with a particular emphasis on the Arc program. Your insights will help shape reports for our Client Services initiatives and contribute to addressing data-related challenges. You'll be responsible for sharing your findings with management, funding bodies, and other stakeholders in a way that fosters understanding and collaboration. Additionally, you will assist in crafting research methodologies and survey designs aimed at effective monitoring and evaluation, ensuring that our programs continue to meet the needs of those we serve.

About Vacro

Vacro is an independent non-profit organisation working with people caught in the criminal justice system and their families. Founded in 1872, we are Victoria’s oldest and only specialised criminal justice reintegration service. We provide reintegration, family, and employment support that enables people to create new beginnings for themselves and their families.

We value the expertise of people from a wide range of backgrounds. Because of the work we do, we especially value the expertise of First Nations people, people with lived experience of the criminal justice system, and people of diverse cultural backgrounds and identities. We also welcome applications from people with a criminal record. (We do not discriminate based on a person’s criminal record, however in some circumstances, contractual or legislative obligations may limit a person’s eligibility for certain roles. We are happy to have a confidential discussion about how these requirements may affect a candidate).

Many members of our workforce bring invaluable lived experience that enriches our teams with authenticity and diverse insights. These individuals not only possess professional skills, but also a profound understanding of the challenges and complexities that arise from their personal journeys. Their unique perspectives cultivate empathy and spark innovation, enabling us to develop solutions that are not only practical but also meaningful. At Vacro, you’ll be part of a culture that champions inclusivity and values every voice, empowering you to make a real difference in the lives of those we serve.

The opportunity

In this role you will:

Act as Vacro’s technical systems liaison with Infoxchange, as well as maintaining the Case Management system

Support the Strategic Research & Evaluation Designer with survey design, as well as supporting staff with quantitative and qualitative data collection

Perform analysis to assess data quality and meaning, including extraction, cleansing and joining data

Support Continuous improvement activities

Understand organisation-wide reporting requirements and data sources to contribute to reports

Produce, and present accurate reports for management or stakeholders

Participate and contribute to partner stakeholder meetings

Respond to external data requests

Liaise with Program Managers and staff

Liaise with contract providers to ensure Vacro priorities are responded to

Key selection criteria

Graduate or post-graduate qualifications in social science or related area

Advanced skills in Excel and familiarity with at least one statistics package (e.g. Power BI, R, Python)

Understanding of social science methodologies and methods, including survey design

Understanding of social science program evaluation and social impact measurement, including program logics and practice frameworks

Proven experience in data collection, retrieval, cleansing & reporting

Creating and maintaining databases

Maintaining relationships with external stakeholders

Ability to synthesise, analyse and describe insights from data

Strong reporting capability, including against KPI’s

Possess a systematic and creative ability to problem solve

Strong organisational and record maintenance skills

Strong quantitative analysis skills, including production of descriptive statistics, data visualisation and multivariate analysis

Demonstrated capacity to work across Microsoft suite of products and customised databases

Ability to confidently engage non-technical staff to understand benefits of data collection

What we offer

Vacro is an equal opportunity employer, dedicated to staff wellbeing. We provide extensive on-boarding training and ongoing professional development for staff, amongst other benefits.

How to apply

To apply, or for any enquiries regarding the role, kindly email us at [email protected] using the subject line: Research and Data Analyst

In your application, please include your resume (and or CV), and a cover letter that addresses the key selection criteria in the position description.

Please email your application to [email protected] by 5:00pm on Monday 5 May 2025.

If you require any reasonable adjustments or cultural adjustments during the recruitment process, please email Sarah Charles, Learning Development and Wellbeing Manager at [email protected] as part of your application.