Technology Supervisor
Queensland Corrective Services
Posted 12 days ago
- Follow defined service quality standards to ensure high quality customer service to QCS users and prisoners
- Provide high level ICT technical expertise, support and administration across End User Computing by maintaining the operational environments that supports the business
- Providing regular application patching to ensure Essential Eight compliance
- Provide a level of training of the QCS desktop environment and applications to QCS end users where required
- Provide a level of training of the prisoner tablet environment and applications to prisoners where required
- Provide support and assistance to the team in the clarification and prioritisation of tasks by ensuring assigned priorities are met in accordance with defined service levels
- Effectively supervise and manage ICT suppliers by adhering to policies and procedures and seeking collaborative opportunities to improve service provision
- Effectively supervise/mentor a technical team by adhering to unit and organisational goals, and procedures.
Applications to remain current for 12 months.
Job Ad Reference: QLD/633285/25
Closing Date: Monday, 12th May 2025
About Queensland Corrective Services
Queensland Corrective Services aims to provide stakeholders, private providers and other Government agencies with easy to find information about the Department and its management.
ueensland Corrective Services' vision is to become the leader in our business and a partner in criminal and social justice.
Being a leader in corrections means we are:
building on established and sound correctional practices
actively driving the policy agenda to set the future direction of corrective services
establishing innovative and effective intervention strategies and programs
Being a partner in criminal and social justice means that we will:
share our knowledge
influence positive change
be responsive to community priorities
establish participative and collaborative networks
QCS is striving continuously for more effective and innovative programs and services, fair and humane treatment of offenders and a strong commitment to equity and cultural diversity.
Source: This is an extract from the company's own website.
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