About the Role

Krav Maga Newcastle is seeking an Administration and Client Services Assistant to join our dynamic martial arts school in Adamstown, NSW. In this role, you will play a key part in supporting our day-to-day operations while delivering outstanding customer service to our students and families.

🕒 This role is primarily during the afternoons and evenings, typically aligning with our class times — making it ideal for someone seeking flexible, outside-of-business-hours work.

What You’ll Be Doing

Handling incoming phone calls, emails, and inquiries from students and prospective clients

Assisting with student registrations, membership processes, and payment tracking

Maintaining accurate student records and CRM systems

Providing administrative support to the management team and instructors

Ensuring the reception and training spaces are welcoming and well-presented

Assisting with the coordination of events, workshops, and promotions

Helping build a supportive and client-focused environment for our community

What We’re Looking For

Experience in administration or customer service (fitness or martial arts industry a plus)

Strong communication skills and a friendly, professional phone manner

Attention to detail and excellent organisational skills

Proficiency in Microsoft Office and Google Workspace; CRM experience preferred

Ability to work independently and take initiative

Availability to work afternoons and evenings (16 -19 hours per week)

Interest in martial arts or personal development is a bonus

What We Offer

At Krav Maga Newcastle, you’ll join a welcoming team passionate about community safety, personal growth, and empowering others. We offer:

A supportive and positive team environment

Opportunities to learn new skills and grow with the role

Competitive hourly rate

The chance to be part of a respected martial arts school helping people of all ages build confidence and resilience

About Us

Krav Maga Newcastle is a leading self-defence school based in Adamstown, offering programs for kids, teens, and adults. Our training is practical, empowering, and grounded in real-world scenarios — helping people stay safe and strong in body and mind.

We’re committed to providing world-class instruction in a friendly, inclusive, and professional environment. Our community is growing, and we’re looking for someone who wants to grow with us.