James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

We now have an exciting opportunity for a Scheduling Services Officer to join our team!

• Full time; continuing
• Based at our Townsville Bebegu Yumba campus
• $74,401 - $84,388 per year plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits

ABOUT THE ROLE

Joining a dynamic and fast paced environment, you will deliver optimised and integrated scheduling support for the development and publication of the University timetable utilising complex systems. In this customer focused role, you will ensure your services are accurate, well prioritised and meet the needs of staff and students to achieve high levels of customer satisfaction.

QUALIFICATIONS, SKILLS AND EXPERIENCE

1. Degree qualifications or extensive relevant experience or a combination of relevant training/education.
2. Demonstrated scheduling and coordination experience, appropriately allocating resources and achieving outcomes in a systematic way.
3. Significant organisational, problem solving and administrative skills, with the ability to prioritise and meet competing deadlines, and an established record of exercising judgement and initiative.
4. Demonstrated effective verbal communication and interpersonal skills with proven ability to maintain effective working relationships, including demonstrated ability to negotiate, consult and liaise with staff from all levels of University and external parties.
5. Effective computer and data entry skills using the Microsoft Office suite and other specialist scheduling software.

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCU and our locations.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

• A generous superannuation scheme with up to 17% employer contributions with UniSuper
• 5 weeks of annual recreation leave plus leave loading
• 15 days paid sick/carers leave per year
• Up to 6 months paid parental leave
• A range of flexible working options
• Staff study assistance and paid study leave
• Ongoing professional development support
• Fitness Passport
• Corporate discount on health insurance
• Free Employee Assistance Program (coaching and counselling)
• Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

1. Complete the application form
2. Upload your current resume
3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success in the role.

Applications close on 29th April at 11:55 PM AEST.

For any enquiries about the role, please contact Jenna Tolcher at [email protected].

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community, and are committed to ensuring our community, and are committed to ensuring our learning and working environment is safe and welcoming.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.