About Us:
SMN Accountants is a respected public practice accounting firm, founded in 1995 by Director Shauna Niland. For over 25 years, we've been proudly delivering tailored financial guidance to individuals and small business owners. Our team is known for attention to detail, professionalism, and a genuinely caring approach to client service.

We’re now seeking a proactive and personable Office Administrator to support our team, clients, and day-to-day operations in a varied and rewarding role.

About the Opportunity:
As the Office Administrator, you’ll be the first point of contact for our valued clients and the engine room behind our smooth operations. You’ll manage key workflow, coordinate administrative processes, and provide essential support to our accountants and bookkeepers.

This role is ideal for someone who thrives in a professional, people-focused environment and enjoys working across a diverse range of tasks in a public practice setting.

Key Responsibilities:

Manage office workflow, client correspondence, and scheduling support.

Greet clients warmly and coordinate phone and front-desk enquiries.

Collate and lodge tax returns and financial documents using XPM.

Support debtor management and maintain petty cash records.

Handle mail, scanning, document control, and database updates.

Assist with ASIC company secretarial documentation and lodgments.

Support website and blog updates; create social media content.

Provide general admin support to the Director and team, including spreadsheet preparation, phone call correspondence and client scheduling and engagement.

About You:

Previous experience in a public practice accounting firm or professional office environment.

Confident managing multiple admin priorities and liaising with clients.

Strong communication, presentation, and interpersonal skills.

Proficient with Microsoft Office Suite (Word, Excel, Outlook).

Highly organised with exceptional attention to detail and initiative.

Experience working in a paperless office environment is highly regarded.

Bonus Skills (Not Essential):

Familiarity with Xero/XPM, ATO portals, or ASIC lodgment tools.

Exposure to social media content creation and website maintenance.

Why Join Us?

Long-standing, values-driven firm with a loyal client base.

Friendly, supportive team culture with direct mentorship from senior staff.

Central location with flexibility around working hours.

Opportunity to take ownership of your role and grow with the firm.

Varied work that keeps each day interesting and engaging.

Ready to Make Your Next Move?
If you're an organised and client-oriented administrator looking to join a professional firm that values people and quality, we'd love to hear from you.

Apply by: COB Friday, 2 May
Submit your cover letter and resume via SEEK, or email directly to James at [email protected].