Head of Operations and Human Resources

About Fair Game:

Fair Game is a not-for-profit, volunteer-run Health Promotion Charity who believe that sport and fitness are integral components of a healthy lifestyle and promote physical, mental and social well-being. Through the provision of recycled sporting equipment, fitness and education we aim to reduce the risk of lifestyle related disease, build social cohesion and improve mental well-being. Our beneficiaries range across underserviced Australian communities including Aboriginal and Torres Strait Islanders, CaLD and low socio economic communities and we are always looking to partner with like-minded organisations.

Fair Game is a flexible work place and offers salary packaging options.

Job Description:

The Head of Operations and Human Resources is responsible for the overall management of all operational and human resources functions and duties, including overseeing personnel policies, hiring processes, disciplinary processes, grievance resolution and salary administration. You will also oversee operational efficiency, ensuring seamless workflows and a positive employee experience, while aligning HR strategies with organisation goals.

Key Responsibilities:

Operations

Overall management of Fair Game programs - Regional Trip program, Equip for Sport program and Regional Hub program.

Develop and drive strategy for Fair Game programs.

Receive and respond to organisational inquiries.

Maintains an organisational directory; provides support in making connections amongst stakeholders, volunteers, partners and donors.

Maintains organisational database.

Orders and maintains office and program supplies.

Provides logistical support for organisational programs/events as needed.

Maintain the organisational calendar.

Implements changes or enhancements to procedures to improve productivity, efficiency and service.

Records and summarises meeting notes – Board and Staff.

Human Resources

Lead hiring processes, including the search for candidates, coordination of interviews, corresponding with candidates and developing contracts

Manage the administration of personnel policies and personnel records.

Maintain awareness and knowledge of Australian Labor Law and assure organisation compliance including providing guidance to staff on best practices.

Coordinate new employee orientation and be the point person to guide through the orientation process.

Manage employee leave including, annual, personal and leaves of absence.

Field escalated HR complaints and sensitive grievances with awareness of when to refer to Executive Directors and/or Board.

Work with the CEO to oversee the performance evaluation process ensuring timeliness and consistency.

Conduct ongoing evaluation of all human resources practices, policies and programs. Protect interests of the organisation in accordance with human resource policies and governmental laws and regulations.

Conduct employee exit interviews, ensure appropriate forms are completed and Fair Game property returned.

Requirements:

Operations & Human Resources

Proven human resources skills and knowledge - minimum of five years of experience in non-profit human resources management

Understanding and knowledge of HR functions and compliance with laws that govern non-profits.

Knowledge and experience in organisational planning, organisational development,

Knowledge of staff relations, staff safety, staff engagement, and staff development.

Understands and works within approved budgets.

Experience with administering complex policies and procedures.

Personal

Ability to establish credibility and be decisive while maintaining positive employee relationships in service to the mission.

Excellent writing and communication skills.

Strong management and interpersonal skills.

Good judgment to manage sensitive and confidential matters.

Ability to organise and prioritise a complex work plan with ever-changing priorities.

Optimistic and resourceful, with strong self-awareness, cultural competence, emotional intelligence, and humility; grounded and flexible with a high degree of integrity and transparency.

Ability to adapt as needed, self-manage, and prioritise between and manage multiple demands.

An earned reputation for being trustworthy, with excellent judgment and discretion, ensures confidentiality

How to Apply:

To apply for this full-time role please provide your CV and one-page cover letter outlining your how your skills and experience make you suitable for the position.

To be considered for this role candidates must have existing entitlements to work in Australia. There will also be the requirement to complete a Criminal Screening Check if shortlisted for the role. Fair Game is an equal opportunity employer and encourages applicants from all backgrounds with the requisite experience and skills to apply. For more information please email [email protected]

Application Deadline: May 25, 2025.