Senior Product Engineer - Low-Code Business Applications Team

• Role type: Ongoing/Permanent full-time opportunity

• Salary: DCS Clerk Grade 9/10 - base salary starting at $120,859 - $133,183

• Flexibility: Hybrid (Haymarket Home Office), with flex leave and flexible working hours available.

• Team: Low-Code Business Applications Team, Government Technology Platforms, Digital NSW

Are you ready to build products that scale across NSW Government? We're looking for a Senior Product Engineer to help us create and scale low-code that improve the efficiency and outcomes of the state's largest employer. If you thrive in designing robust model-driven apps, solving complex problems, and shaping scalable solutions, this role is for you.

Mentor and lead team members, share your expertise, and help them grow. Work in a collaborative environment focused on learning and innovation as we engage in unique business improvement projects across NSW government. We offer career growth through job-relevant training and certifications. Enjoy excellent work-life balance with flexible working arrangements, including flex leave, a mix of in-office and remote work, and adaptable hours.

What You'll Do:

• Architect and develop model-driven Power Platform applications that scale across government agencies, enhancing their efficiency and effectiveness.

• Refine and optimize existing solutions to evolve them into reusable, multi-agency platforms, ensuring they meet the highest standards of performance and reliability.

• Champion best practices in low-code development, governance, and automation, fostering a culture of continuous improvement and innovation within the team.

• Collaborate with stakeholders to identify new opportunities for government-wide solutions, understanding their unique needs and translating them into scalable digital platforms.

• Drive DevOps and automation to improve delivery speed and maintainability, ensuring that all solutions are robust, secure, and future-proof.

• Provide technical leadership and mentorship to junior team members, sharing your expertise and helping them grow professionally.

• Engage in unique business improvement projects across NSW government, leveraging cutting-edge technologies to deliver impactful solutions.

What You Bring:

• Expertise in Power Platform, particularly model-driven apps and Dataverse, is essential for designing and implementing robust solutions for government agencies.

• Strong problem-solving skills allow you to think beyond one-off solutions, designing for scale and sustainability.

• Experience with enterprise-level digital platforms and low-code solutions highlights your ability to handle complex projects and deliver quality outcomes.

• A product mindset ensures that you create sustainable platforms that can be reused and adapted across multiple agencies.

• Understanding DevOps and CI/CD practices within Power Platform development is key to improving delivery speed and maintainability.

• Strong communication skills enable you to engage effectively with technical and non-technical stakeholders.

• Leadership experience and the ability to mentor, coach, and lead a technical team are invaluable for fostering a culture of growth and innovation.

• Proficiency in frameworks such as Microsoft .Net Framework, Liquid, Visual Studio, Javascript, and HTML, as well as advanced Power Platform features like PCF Controls and Custom Connectors, is highly desirable.

• Microsoft Certifications like Power Platform Functional Consultant (PL-200) or Developer Associate (PL-400), along with experience in Jira or Azure DevOps, further demonstrate your proficiency.

To apply:
If this sounds like you, please click on the link below and attach your resume (max 5 pages) and cover letter (max 2 pages).
In your cover letter, please answer:

How have you utilized your technical expertise and leadership skills to design and implement Power Platform solutions or Dynamics 365 customizations that drive digital transformation and innovation within your organization?

A talent pool may be created from this recruitment process to fill future ongoing and temporary opportunities.

About Us
The Department of Customer Service (DCS) is a service provider, regulator and central agency of government. DCS is undertaking an ambitious digital transformation of government services, underpinned by its Digital Government Strategy.

Government Technology Platforms (GTP) enables NSW government through the provision of core and common digital capability including cross sector leadership and delivery of ICT infrastructure and digital services aligned to the NSW Government ICT Strategy; Beyond Digital.

Salary Grade 9/10, with the base salary for this role starting at 125,693 base plus superannuation

Click Here to access the Role Description.

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: 7th of May 11am

Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

For more information, please visit

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Information on adjustments available for the recruitment process