We are seeking a proactive and organised Manager to lead our experienced team in Brookvale with a focus on operational efficiency, customer satisfaction, and growth.

To be successful in this role you will be experienced with managing and leading a team, you will have exceptional communication skills, strong financial management, and a passion for high quality service delivery.

Our Brookvale showroom is open Monday - Friday 9.00am - 5pm and Saturday 9.00am - 4pm

About us

ColorTile is Australia's leading supplier of tiles, stone, flooring and bath ware. For over 30 years, we have expertly handpicked a curated collection from the best tile factories across the globe. At ColorTile, we provide design, delivery and installation for trade, residential, multi-residential, industrial and commercial projects. Our expert teams across head office, warehouse, bespoke retail outlets and online all have extensive experience and a passion for bringing style to life.

About the Role

Reporting directly to the Managing Director, you will oversee all operational aspects while taking a leading role in expanding our revenue streams, distribution network, and service offerings. You will be welcomed into a close knit, collaborative team that is eager to support the business as it enters this new phase of management. Together, we aim to achieve operational excellence and continue building on our strong reputation in the Northern Beaches.

Key Responsibilities

Business Growth & Revenue Expansion:

Identify and secure new business opportunities and avenues for growth

Build strategic partnerships to expand our customer base and develop innovative service offerings.

Operational Optimisation:

Support and build a strong relationship with your team and our clients.

Implement and refine processes to improve efficiency, productivity, and cost-effectiveness across showroom operations, distribution and warehousing operations.

Apply management principles to streamline workflows and enhance overall performance.

Customer Service Excellence:

Maintain and enhance our reputation for delivering exceptional customer service, ensuring 100% customer satisfaction.

Adaptability & Innovation:

Stay ahead of industry trends, ensuring the business evolves with market demands and customer expectations.

About You
To excel in this role, you will need:

Proven track record of managing a business branch or equivalent within the tile/flooring/stone/bath ware industry.

Demonstrated success in driving business growth, developing new revenue streams, and building strategic partnerships.

Exceptional leadership, communication, and interpersonal skills.

Skilled at managing multiple priorities.

Exceptional problem solving skills with the ability to provide solutions.

Strong leadership qualities in motivating and leading a team to success.

A commitment to going the extra mile to ensure operational excellence, customer satisfaction, and profitability. You must be willing to roll up your sleeves.

Current driver's license

The Opportunity

Come and join an amazing Company where you'll be valued as an integral part of our team. If you want a strong future with continued growth and opportunities, this position is for you. Salary negotiable for the right candidate.

How to Apply

If you are a highly driven and experienced leader with a passion for business growth, operational excellence, and delivering exceptional service, we want to hear from you. Submit your CV and a cover letter detailing your experience and how you meet the requirements of this role via Seek.