TAKE THE LEAD IN APPLICATION SERVICES FOR COUNCIL

About You

Not only are you an expert in supporting and maintaining Tier 1 and ERP Applications, but you have the leadership and communication skills to develop and support a specialist team of SME's, effectively manage the full vendor lifecycle, and provide technical advice to internal stakeholders.

The Team

The Information Communication and Technology (ICT) team enables our people to deliver value through efficient and innovative ICT services. In addition to ensuring our stakeholders are empowered with the technology they need, we are future focused by seeking opportunities to advance and innovate. You’ll be joining a diverse team that support each other in striving for positive outcomes for the future of the Toowoomba Region.

About the position

The Coordinator Application Services Operations supports key stakeholders and customers of Council’s broad list of business applications, supervises a specialist support team providing expert knowledge and support services, and seeks continual improvement in the Application Portfolio.

• This is a fixed term full-time position based in the Toowoomba CBD until 28 June 2026.
• The annual salary range for this position is $106,114.31 - $112,546.44 gross per annum, plus 17.5% annual leave loading and up to 12.65% superannuation.
• Enjoy work/life balance with a 72.5 hour fortnight and access to banked leave.
• Development, leadership and management training opportunities.
• Salary sacrificing opportunities to boost your superannuation.
• Salary packaging services available.
• Corporate discounts on selected private health insurance.
• Active social club – TRC Employee’s Association.
• Access to the Fitness Passport Program - providing access to a wide range of local health, fitness, and leisure facilities with one affordable membership.
• Employee Assistance Program – free 24 hour nationwide confidential personal or work-related counselling services for employees and their families.
• A range of progressive health and wellbeing services.

How to be successful in this position

• Hold the necessary combination of qualifications, training and experience, as outlined under the 'Success Criteria' in the Position Description (attached).
• Extensive knowledge of coordinating Tier 1 and ERP Applications in a support and maintain environment.
• Demonstrated leadership and problem solving skills.
• Excellent communication, interpersonal and customer service skills.
• Experience in vendor management.
• Demonstrated time management and organisational skills.

How to apply

For full details of this position, please ensure you download the Position Description, which provides the position success criteria.

Please provide your current Resume and ensure you answer all of the application questions, providing scenarios from your work history to demonstrate your relevant experience, abilities, knowledge, and personal qualities. Responses that indicate “Refer to my resume” are not sufficient.

The preferred candidate will be required to undertake a Criminal History Check and a pre-employment medical assessment to assess their ability to perform the genuine occupational requirements of the position.

Please note to have your application considered, ensure that you have followed the instructions outlined above.

Visit our website www.tr.qld.gov.au/jobs for information on how to apply for jobs at Toowoomba Regional Council. Applicants are encouraged to apply online.

For further information

Please contact Gavin Davidson on 0417 901 869 within business hours.

Closing date

The closing date for applications is Monday 5 May 2025 at 11.45pm.

About Council

The Toowoomba Region is about rich traditions and bold ambitions. Our long and proud agricultural history has evolved Toowoomba into Australia’s second largest inland city supporting diverse townships in the Council area and acting as a service centre for South West Qld and North West NSW. The region is boldly forging new opportunities around the Surat Basin resource sector, education, health, transport, and massive infrastructure investments. Growth hasn’t come at the expense of liveability though, with Toowoomba twice voted in the top 5 most family friendly cities in Australia.

Toowoomba Regional Council services a regional population of 178,500 and employs a team of approximately 1,600 staff, dedicated and passionate about delivering excellent customer service to the community, residents, and visitors throughout the region. We recognise that our success depends upon attracting and retaining skilled and talented staff and offer a wide variety of interesting challenges and opportunities to develop your career.