About Us

At WA Primary Health Alliance (WAPHA), we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia, we proudly manage three PHNs, guided by our 2023 - 2026 Strategic Plan. Since our establishment in 2015, we've been committed to strengthening primary care through innovative partnerships and a 'one health system' approach, ensuring better access to services and improved health outcomes.

Our work focuses on:

• Supporting general practices to deliver top-quality patient care.
• Funding local primary health services tailored to community needs.
• Connecting local services to simplify the health care system.
• Leading system-wide reform for long-term impact.

As an organisation that thrives in a dynamic environment, we embrace change and seek team members who are adaptable and flexible in their approach.

We are proud to be an inclusive organisation, welcoming applicants from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTIQA+ individuals, people from diverse cultures, and people living with disabilities.

Find out more about our values, workplace, and culture here.

About The role

As the Platform and Technology Lead, you'll be the technical driving force behind the Primary Health Insights (PHI) platform and national applications like Primary Sense. You'll oversee the design, development and enhancement of robust, scalable digital solutions that support better health outcomes across Australia. This role is your opportunity to lead cutting-edge cloud-based initiatives, manage high-performing teams and vendors, and shape the architecture of national digital health infrastructure. If you're passionate about innovation, thrive in a collaborative environment, and love turning complex technical challenges into smart solutions - this is the role for you.

🔹 Location: WAPHA Head Office, Level 2, 1 Hood Street, Subiaco (Hybrid Role)
🔹 Salary: Band 6 ($135,000 - $150,000 Plus 11.5% Superannuation, depending on experience)
🔹 Employment Type: Full-time ongoing

Key tasks and responsibilities include but not limited to:

* Lead the technical design, development, documentation, maintenance and support of the Primary Health Insights (PHI) platform and national applications (e.g. Primary Sense).

* Manage and oversee work packages and projects delivered by internal teams, external vendors, and Managed Services Providers (MSP).

* Provide expert advice on technical architecture, design and development approaches, tools and frameworks.

* Develop and maintain architecture and solution designs that meet business requirements and pass agreed test cases.

* Translate business requirements into technical specifications and provide accurate estimates for development effort.

* Develop and manage guidelines, standards, and processes for software development and technology operations.

* Ensure delivery of technical support services in line with agreed Service Level Agreements (SLAs) and Key Performance Indicators (KPIs).

* Coordinate with stakeholders to identify, analyse and document business requirements.

* Investigate, troubleshoot and resolve platform and application issues, incidents and problems.

* Monitor and ensure quality, maintainability and security of developed solutions and code.

* Mentor and guide technical staff, ensuring appropriate training, tools and skill development.

* Manage risks associated with platform and application architecture and operations and develop appropriate mitigation strategies.

* Support the implementation of technical cybersecurity controls and ensure compliance with security architecture and incident response protocols.

* Provide relevant training and access to PHN staff and other users for platform-related administration tasks.

To be considered for this role, candidates must meet the following selection criteria:

Essential experience and education

* A tertiary qualification in Information Technology or a related field, or equivalent industry certifications (e.g. Microsoft Certified Professional, Engineer, Associate).
* Minimum of five years' experience in software development, infrastructure, or cloud services.
* Proven ability to design and communicate technical solution architectures aligned with business needs.
* Strong understanding and hands-on experience with database design, modelling, and management (e.g. Microsoft SQL Server, stored procedures, or equivalent Azure services).
* Familiarity with ITIL frameworks, including service management standards and processes.
* Practical experience in application lifecycle management including version control, branching strategies, CI/CD, system/unit testing, and deployment practices.
* Demonstrated project and task management skills with the ability to deliver on time and within scope.
* Experience assigning and supervising tasks within multi-disciplinary teams across both project-based and operational settings.

What we offer

• Enjoy a hybrid work model, combining the flexibility of working from home with access to our state-of-the-art Subiaco office.
• We're dedicated to your growth, with a strong commitment to employee development and professional learning opportunities.
• Take advantage of generous salary packaging, with up to $15,900 for general living expenses and $2,650 for entertainment, tax-free each year.
• Access to an Employee Assistance Program for professional and confidential support when you need it.
• Additional paid parental leave to help balance work and family life.
• Enjoy a paid day off during our Christmas shutdown period.
• Benefit from our $200 annual health and wellbeing reimbursement.
• Unlock thousands of learning opportunities with full access to LinkedIn Learning.
• Study leave options available to support your academic pursuits.
• Option to purchase additional leave for greater work-life balance.
• Access long service leave after 7 years if eligible, with a full 13 weeks available after 10 years of continuous service.

To Apply

Please submit your application by clicking the 'Apply' button.

Your application should include your CV. To help showcase your abilities, our recruitment process begins with a Vervoe skills assessment, giving you a glimpse into the typical tasks involved in the role. Keep an eye on your inbox, including the junk folder, so you don't miss out on the chance participate in our recruitment process.

Applications close 3:00pm Thursday 1st May 2025.

If you have any queries, please email . Please note that applications must be submitted via the link provided - applications received by email will not be accepted.

Eligibility Requirements: Candidates must hold unrestricted Australian working rights. Successful applicants will be required to provide relevant qualifications, a valid visa (if applicable), a passport, and a National Police Check upon request.