Our client is a globally recognised lifestyle brand, synonymous with American heritage look. Founded in 1969, they are now in over 80 countries across the world and a well-established high-end luxury fashion house.

The role as Retail Supervisor will see you support the Store Manager in overseeing the management of their Chatswood or Parramatta stores, leading a high-end sales team to deliver outstanding customer experiences and build successful client relations.

Job Overview:
Along with the Store Manager, the Supervisor is responsible for overseeing the store's operations and representing the brand. The role ensures that the highest standards of service are maintained, all business objectives are exceeded, and the brands cultural values are upheld.

Key Responsibilities:

• Be a brand ambassador.
• Maintain a positive demeanor, professional body language, and strong personal presentation.
• Display integrity, honesty, and respect for others in all interactions.
• Cultivate a motivating and educational environment that empowers team members to realise their full potential and develop future leaders.
• Champion diversity and inclusiveness within the team, with customers, and across the brand.
• Hold the team accountable to their goals and provide regular feedback to foster development.
• Build and maintain strong partnerships at all levels through effective communication, prioritizing the company's success over individual needs.
• Foster a proactive selling culture that focuses on turning walk-in customers into loyal, long-term clients.
• Ensure service excellence is a top priority by training the team, offering one-on-one coaching, modeling selling behaviors, and personally engaging with top clients.
• Maintain strong awareness and involvement with key clients.

Position Requirements:

• Proven experience in a supervisory role within a high-volume luxury retail environment.
• Excellent communication and interpersonal skills.
• A passion for creating and maintaining an environment that reflects a high level of sophistication, in line with the brands lifestyle philosophy.

Position Benefits:

• Be rewarded through generous remuneration, staff discount + commission structure.
• Unique opportunity for a manager to further develop their skill set and grow within a world-class organisation
• Access to the brands Employee Assistance Program.
• In addition to statutory leave entitlements, enjoy additional paid leave benefits including paid parental leave (for primary & secondary caregivers), birthday leave, brand personal days & sabbatical leave program.
• Thrive in a culture that champions inclusion, diversity, respect, individuality & possibility.

Job Code:

209612

To apply online, please click on the apply button.

Alternatively for a confidential discussion please contact Kathryn Hay on [email protected] quoting the reference number above.

Note: Not all our current vacancies are listed on job boards. Check out our Frontline Retail website for a complete listing

www.frontlinerecruitmentgroup.com/frontline-retail-sydney

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