Youth Empowered Towards Independence (YETI) is a community based not-for-profit organisation that delivers a range of voluntary youth AOD and other support services targeting the most vulnerable and disadvantaged children and young people living within the Cairns and FNQ region.

The Data Policy Officer is integral to YETI's efforts to integrate data into service delivery, ensuring both compliance and the achievement of quality outcomes for vulnerable young people. This role is responsible for data management, analysis, and ensuring data insights are presented in user-friendly formats that support decision-making across the organisation. The officer will also oversee the training and support of staff in using data systems, such as SRS, and will assist with building Power BI dashboards to provide real-time insights into key performance indicators (KPIs).

The successful candidate will oversee the following key operational areas of the organisation:

Data Integration & Management

- Lead the integration of data into YETI’s operations by developing user-friendly systems and formats that make data accessible for all staff, improving service delivery and decision-making for young people.

- Provide ongoing support for staff training in data entry, monitoring, and using data systems effectively to maintain accuracy and integrity across the organisation.

- Oversee the development and maintenance of Power BI dashboards, translating complex data into real-time insights and easily digestible formats for both leadership and operational teams.

Data Analysis & Reporting

- Perform data analysis to evaluate program performance, identify trends, and generate actionable insights that drive improved outcomes for YP.

- Create reports and dashboards to track key performance indicators (KPIs) and service effectiveness, ensuring both internal and external stakeholders have access to timely and relevant data.

Policy Development & Review

- Collaborate with the Executive Officer to align policy development with data insights, ensuring that policies reflect the latest evidence, trends, and the needs of YP.

- Ensure policies adhere to compliance standards and legal requirements, particularly in relation to data privacy and confidentiality.

Staff Training & Support

- Develop and deliver training for staff to build proficiency in using data systems (e.g., SRS, CADDS, Power BI, Excel, etc.), and ensure that they understand the importance of accurate data input for both compliance and program effectiveness.

Compliance & Data Governance

- Monitor service data to ensure consistency and accuracy, proactively addressing gaps or discrepancies to ensure YETI meets its KPI’s and compliance obligations.

To apply for this role, you will have:

1. Demonstrated experience in data analysis, management, and reporting, with a focus on delivering user-friendly insights for non-technical staff and decision-makers.

2. Strong proficiency in Power BI, Excel, or other data visualisation and reporting tools, with a proven ability to create dashboards and automate reporting processes.

3. Experience in training staff on using data systems and monitoring data input for accuracy and compliance.

4. Strong analytical skills, with the ability to interpret complex data and translate it into clear insights and actionable recommendations.

5. Knowledge of data governance principles, including data privacy, confidentiality, and compliance with relevant legislation.

6. Excellent communication skills, with the ability to present complex data clearly to diverse audiences, including senior leadership and operational teams.

7. Experience working with data-driven decision-making in a community services or not-for-profit setting is preferred.

The following criteria must also be met:

Eligibility for a Working with Children Check (Blue Card) or exemption based on professional qualifications and registration.

A current Qld driver’s licence.

Evidence of eligibility to legally work in Australia.

YETI recognises the unique range of knowledge, skills and experiences that Aboriginal and Torres Strait Islander employees bring to our workplace to help create a culturally appropriate service that best meets the needs of the diverse young people who access YETI services. Aboriginal and Torres Strait Islander applicants are highly encouraged.

We reserve the right to interview and close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.