We’re looking for a Client Services Manager who is able to support the General Insurance division of this client. They are helping thousands of healthcare professionals across Australia with their insurance and risk management needs.

Who We Work With

Our clients are leading providers of insurance and financial services to medical, dental, and other professionals. They help individuals and businesses across Australia with:

• Professional indemnity and business insurance
• Income protection and life cover
• Financial planning for wealth and retirement

The Role

You’ll work closely with our General Insurance Brokers (Advisers), supporting clients with insurance policies across various categories. From processing and renewals to assisting with claims and maintaining compliance—you’ll play a vital role in delivering exceptional service.

Key Details:

• Full-time permanent position
• Focus: Business Insurance & Professional Indemnity
• Flexibility
• Opportunity to progress into a Broker role over time

Who You Are

• A strong communicator with sharp attention to detail
• Enjoys helping people and solving challenges
• Comfortable with admin, data entry, and learning technical concepts
• Interested in building or advancing a career in General Insurance
• A team player with initiative, composure under pressure, and a focus on accuracy and compliance

What You’ll Bring

• Customer service or administrative experience (insurance background is a plus)
• Professionalism and a people-first mindset
• Great multitasking, time management, and computer literacy
• A genuine interest in insurance and personal development
• Based in Australia with permanent residency or citizenship

Why This Role?

• Learn on the job with guidance from experienced insurance professionals
• Clear pathway for career development and promotion into advising
• Competitive remuneration package
• Flexible work-from-home options and a collaborative national team

Apply Today

If you’re looking for a meaningful role with purpose and progression, and you enjoy helping people feel secure and supported, we’d love to hear from you.

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