Customer Experience Library Officer and Adult Programs x 2
Connected Libraries
Posted 4 days ago
About Us:
Connected Libraries are located in the City of Casey, which is one of Victoria’s largest, fastest growing and most diverse municipalities. We serve our community with 5 Libraries, a Library Lounge, 3 sets of 24/7 library lockers and a growing outreach service that extends across the municipality.
About the Role:
We have 2 wonderful permanent part-time opportunities to join our Connected Libraries Adult Programs Team to develop and deliver adult programs to our community.
These exciting roles will enable you to deliver friendly customer service to our diverse communities throughout City of Casey region, along with growing our adult programs to meet our growing community needs.
Hours:
Position 1 – 18 hours per week
Monday Bunjil Place Library 5.15-9.15 (fixed shift)
Thursday 7 hour shift (various times and location)
Friday 7 hour shift (various times and location)
Weekends - 1 Saturday shift every 4 weeks and 1 Sunday shift every 4 weeks.
Position 2 – 22 hours per week
Tuesday Bunjil Place Library 5.15pm - 9.15pm (fixed Shift)
Wednesday Bunjil Place Library 5.15pm - 9.15pm (fixed Shift)
Thursday (7 hour shift, various times and location)
Friday Bunjil Place Library 10am - 6pm (fixed shift)
Weekends - 1 Saturday shift every 4 weeks and 1 Sunday shift every 4 weeks.
About you:
We are ideally looking for highly flexible individual who can adapt quickly to fast paced working environments and thrive on providing excellent customer service skills with multi-cultural and diverse communities.
You will have:
Knowledge and skills gained through on-the-job training commensurate with the requirements of the role
Post-trade or other post-secondary education
Proven experience facilitating programs, either in public libraries or in a teaching capacity
Ability to effectively and efficiently provide quality customer service
Well-developed interpersonal and communication skills with the ability to communicate with all ages across all levels of community
Sound organisational skills
Strong information technology and problem-solving skills in a range of information technology and software tools
Ability to work independently and as part of a team to meet organisational strategic outcomes
Ability to undertake supervisory responsibilities as required
Driver’s licence
Working with Children Check
How to apply:
Excited? If this sounds like you and you share in our vision to have an impact in our community, please visit our website and view the job vacancy and full position description.
To view a copy of the position description go to www.connectedlibraries.org.au/employment/
Please do NOT apply directly through SEEK.
Please address the Selection Criteria in your application and provide your resume. Please note, your cover letter, selection criteria and resume will need to be in one document.
All applications are to be directly made through our website www.connectedlibraries.org.au/employment/
We can’t wait to hear from you, get your application in today.
Applications close: Monday 5th May at 10am.
At Connected Libraries we embrace our diverse community and encourage applications from everyone including people of Aboriginal & Torres Strait Islander background, people of diverse sexual orientation and gender, people from culturally and linguistically diverse backgrounds, and people of varied age, ability, and faith. Connected Libraries will give due consideration to any workplace adjustments to accommodate the needs of any prospective or existing staff member. Connected Libraries is committed to providing an inclusive and welcoming environment and promoting cultural safety and wellbeing for children with zero tolerance for child abuse and harm.
For more information, please visit our employment page: www.connectedlibraries.org.au/employment/
About Connected Libraries
This company does not have any further information provided at this time. We encourage you to research the company by searching for them to learn more about the company or role in question before applying.
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