Are you highly organised, thrive in a fast-paced environment, and love being the go-to person who keeps everything running smoothly? We want you on our team!

About the Role

As our Service Administrator, you'll play a key role in supporting our service department and ensuring our customers receive the highest level of care. Every day will bring something new — from coordinating with technicians to managing quotes and warranties — you’ll be the friendly face and steady hand that keeps our operations on track.

Your Day-to-Day Will Include:

Preparing repair quotations for customers

Invoicing completed jobs accurately and efficiently

Responding to service-related queries via phone and email

Liaising with the Service Manager to resolve customer service issues

Lodging and invoicing warranty claims with attention to detail

Coordinating the return of failed warranty parts

Ordering and receiving parts, and updating job statuses to support scheduling

What We’re Looking For

A proactive, friendly, and organised person who thrives on multitasking

Strong communication skills and a knack for building great relationships

Solid computer literacy — confident with Word, Excel, Outlook

Experience with SimPRO or job management software is a plus

Trades or mechanical knowledge is helpful, but not essential

Why Join Devilee’s?

No two days are ever the same

Supportive and fun work environment

Great opportunities for learning and growth

Competitive salary and benefits package

If you're ready to be the backbone of our service department and make an impact every day, we’d love to hear from you.

Apply today by clicking the “Quick Apply” button above.

Questions?

If you have a query about the role, please contact Shauna Picken at: [email protected] or on 03 5021 1210

Applications will remain open until the position is filled.

We can’t wait to meet you!