Digital Controls Technical Officer

Rate - $34.79 per hour + super
Hours - 7 hours a day/35 per week

The role will require the ability to prepare and digitise physical files utilising a range of specialised scanning devices such as high-speed roller scanners, book scanners, and large flatbed scanners. The role is technology-based requiring a foundational level of computer literacy.

The role will also require the ability to pick required files and/or boxes from storage from time to time and the candidates must be able to operate at heights and utilise equipment such as pallet jacks, etc.

Key accountabilities

• Process items, efficiently and accurately to deliver output in accordance with service standards.
• Prepare requested items for return to clients in accordance with service standards
• Comply with all policies, procedures and guidelines to provide efficient logistics support for storage and movement of records internally, at satellite repositories and offsite at client's premises.
• Respond to enquiries from external and internal clients in accordance with service standards.
• Ensure all enquiries, tasks and issues are accurately captured and authorized policies and procedures are followed.
• Provide administrative services, respond to enquiries and complete a range of processing activities with accuracy and efficiency.
• Develop and maintain knowledge, techniques and skills to deliver a quality service. Key challenges
• Comfortable working at heights up to 10m
• Demonstrating resilience and focus in a high volume, physical, sensitive, client focused operation with constant variations in demand and priorities.
• Maintaining currency of knowledge on systems and procedures, responding to enquiries and completing administrative and processing tasks within defined service standards.

Essential requirements

• Working with Children Check
• Current NSW (C) Class or equivalent Australian Driver’s
• Good aptitude with use of computing platforms such as Windows and Microsoft Office.
• (LO) order Picker License (not essential but highly regarded)

Please submit your resume by clicking the 'APPLY' button and attaching your resume or call the Penrith Team on (02) 4721 1817

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