Be part of a bold, community-focused organisation making real change in people’s lives

Competitive salary circa $106,730 – $115,433 + negotiable relocation assistance, salary packaging, ADOs and vehicle options

Lead a high-performing team in a flexible, supportive environment with meaningful impact

Based in Jimboomba – just 40 minutes from Logan/Springfield and an hour from the Gold Coast

About YFS

YFS is a not-for-profit organisation with over 40 years of experience serving the Logan area and beyond. Committed to empowering individuals and families, YFS delivers a wide range of services, including housing services delivery.

Our supportive and inclusive workplace thrives on innovation and collaboration. We invest in our team through professional development, a culture of empowerment, and opportunities for growth. At YFS, you can make a real difference in people's lives while enjoying above-industry remuneration, tax-free salary packaging, and flexible work arrangements.

About the Opportunity

YFS is looking for a full-time Program Manager – Intensive Family Support, based in Jimboomba, QLD.

Reporting to the Client Service Manager, you will lead a skilled team supporting families at risk of entering the child protection system. Your leadership will empower the team to deliver high-quality, trauma-informed case management that promotes safety, strengthens relationships, and helps families thrive.

More specifically, your responsibilities include but are not limited to:

Leading and managing an established multidisciplinary team

Embedding trauma-informed, child-focused practices across service delivery

Ensuring compliance with practice frameworks, legislative requirements and service standards

Analysing program data and evaluation outcomes to drive improvements and identify system gaps

Building collaborative partnerships with government, NGOs, and other YFS teams (e.g. housing, DFV)

Advocating for systemic change and sustainable support solutions in a high-demand environment

Overseeing professional development, supervision, and operational planning for your team

About You

To qualify, you will need a degree in Social Work, Psychology, Human Services or a related discipline. A minimum of 3 years in a leadership or senior practitioner role is essential. Due to funding requirements, holding a relevant degree is non-negotiable, although near-completion may be considered in exceptional cases.

Additionally, the following skills and experience will be highly valued:

Knowledge of child protection legislation and risk assessment frameworks

Familiarity with the Safe & Together™ model or other strengths-based, trauma-informed frameworks

Demonstrated strategic thinking and the ability to manage complexity and diverse priorities

Strong attention to detail while maintaining a focus on the big picture

Excellent interpersonal, communication, and stakeholder engagement skills

High emotional intelligence and a resilient, approachable leadership style

As our ideal candidate, you’re passionate about creating safe environments for children and families. You thrive in dynamic settings, bring a collaborative mindset, and are ready to lead a program with real, lasting community impact.

About the Benefits

You’ll be rewarded with a competitive salary between $106,730 – $115,433 + Super, along with a fantastic suite of benefits:

Salary packaging up to $16,500 tax-free to boost your take-home pay

Monthly ADO or 9-day fortnight for better work-life balance

Vehicle access via pool vehicle or negotiated private use options

Negotiable relocation assistance for the right candidate

Professional supervision and leadership development opportunities

Free on-site parking at Jimboomba office

Generous parental leave, paid cultural leave for First Nations staff, and employee assistance programs

Ongoing training, robust induction and a workplace that values flexible arrangements and your wellbeing

Ready to empower families to thrive?

Join the passionate team to make a meaningful difference and take the next step in your career. Apply NOW!