ABOUT US

At Custom Fleet we’ve been using our smarts to make the complex simple for over 40 years. It’s the driving force that continues to make us the fleet and leasing leader in Australia and New Zealand today.

When you join the Custom Fleet family, you’re joining a business that is Going Places. With Us, what you do and who you are matter. Being part of our diverse crew means you’ll feel welcome, empowered, and have lots of fun celebrating our success (and that sure does feel good!). We are a crew of accountable go-getters on a journey of continuous improvement – we collaborate and support each other, working hard to win for our customers, for our business, and for each other. Whilst winning isn’t everything, we are proud of our success and love it when we reach the #1 spot.

ABOUT THE ROLE

We’re looking for a dynamic Product Manager, Fleet Compliance to lead and evolve Custom Fleet’s compliance-related products and services across ANZ. In this key role, you'll manage a suite of solutions including Vehicle Registration, FBT Management, RUC Management, Infringement Management, and Toll Management, all aimed at enhancing customer experience, maximizing revenue, and ensuring operational efficiency. You’ll focus on optimizing and expanding existing features, integrating them seamlessly into our broader product ecosystem. With a strong commercial mindset and customer-centric problem-solving, you’ll collaborate across teams to drive continuous improvement and deliver outstanding financial performance.

You will make an impact through –

Managing and optimising the Fleet Compliance product category, ensuring solutions meet customer needs, regulatory requirements, and commercial objectives.

Evolving product features and service offerings based on market trends, customer feedback, and operational insights, ensuring continuous enhancement and competitiveness.

Owning the P&L for Fleet Compliance, driving revenue growth, cost optimisation, and overall financial performance.

Collaborating with internal teams, including Operations, Sales, Technology, and Finance, to ensure smooth delivery and execution of compliance services.

Working closely with external partners and regulatory bodies to maintain compliance with evolving legislation, industry standards, and best practices.

Leveraging data analytics and customer insights to refine pricing models, identify process efficiencies, and enhance product value, while supporting the development and execution of go-to-market initiatives to effectively position fleet compliance services within Custom Fleet’s overall offering.

ABOUT YOU

To be successful in this role, you will possess the following background and skills –

Bachelor’s degree in Business, Commerce, Technology, or a related discipline – Equivalent experience may be considered in lieu of a degree. Experience managing compliance-related products in the fleet, mobility, or financial services industries is highly desirable.

5+ years of experience in product management, fleet management, regulatory services, or related fields.

Proven team player who thrives in collaborative environments and fosters strong relationships to drive collective success.

Experience in conducting qualitative customer research and applying insights to drive impactful product outcomes.

Strong understanding of fleet compliance requirements, including vehicle registration, FBT management, road user charges, infringement processing, and tolling solutions.

Strong analytical and problem-solving skills, with the ability to interpret data insights, customer feedback, and industry trends.

FOR YOU

We offer industry leading 'Custom Perks' including:

Annual performance bonus

An extra week of annual leave

Collaborative Hybrid work environment – 3 days in the office

Company funded social events

Dress for your day policy

Employee discounts

Intersection – our Diversity Network

Cultural Leave swap

Ongoing investment in your growth including access to our digital learning platform – Degreed

Reward and recognition programs

Volunteer and community engagement opportunities

Wellbeing leave

HOW TO APPLY

Please submit your resume and cover letter by clicking ‘Apply Now’.

At Custom Fleet we are committed to growing a team made up of diverse people, skills, and experiences. We encourage applications from all backgrounds, communities, and industries.

OUR DIVERSE CREW

Research shows that women and people of diverse backgrounds are less likely to apply for roles if they don't meet every qualification. If after reading this, you’re not sure you tick every single criteria box, but have the passion to get behind our Ways of Working, we think you should click that apply button anyway. We're passionate about building a diverse and inclusive team, and love hearing from people like you! If you have a disability that requires support including an alternate job ad format, interview arrangements or adjustments, please let us know by emailing our recruitment team at [email protected] or call our Customer Service Team on 1800 812 681 - they will take your details and arrange for a return call from a member of the Talent Team.

Unlawful Conduct Commitment

Custom Fleet is dedicated to maintaining a culture of respect where there is zero-tolerance of any form of discrimination, harassment, and victimisation. We are committed to eliminating unlawful conduct in the workplace and uphold the highest standards of ethical behaviour and compliance with applicable laws and regulations.

Our careers team and hiring leaders kindly request no unsolicited resumes or approaches from recruitment agencies. Custom Fleet is not responsible for any fees related to unsolicited resumes.