• Full time (37.5 hrs per week) until 31 Dec 2029
• Join a values driven team in an organisation having real impact in the Pilbara
• Additional leave and location allowances

Reach further with us!

Join our Karratha Service Support team, where you provide a welcoming environment to ensure clients access our services in ways that are person centred, safe, responsive and convenient. You will be the first point of contact for many clients and will help refer them to appropriate services within Anglicare WA. You will also provide support to ensure the smooth running of the office providing administrative support, accurately entering data and maintaining electronic client files.

Here, you can bring your administration and customer service skills and thrive in an environment where you can make a positive impact to the community. Days and hours of work are Monday to Friday 8:00am - 4:00pm.

What you will bring

You are a passionate and talented individual who wants to be part of a team who delivers quality services to our clients. To be successful in this role you will have:

• Demonstrated customer service and administration skills as well as experience
• Exceptional communication skills with an ability to relate to a wide range of clients in need of assistance
• Ability to respond to clients in distress, and be comfortable deescalating people who are upset
• Demonstrated ability to identify client needs, assess risk and prioritise accordingly
• Well developed digital/computer literacy skills as well as financial management skills including ability to issue invoices and receipt money

The successful candidate must possess a current National Police Clearance valid within one year and WA Working with Children Check.

Impact and benefits

Sharing your knowledge, skills and experience, you will make an impact to the lives of families and communities across the state.

In return for your drive and commitment, we provide the support of an inclusive and welcoming community which places people at the heart of all the work we do and encourages broad thinking, curiosity, creativity and best practice.

Also:-

• Salary starting from $80k (inclusive of 10% remote localities allowance) + 11.5% superannuation
• Access generous housing subsidy of up to $250 per week (eligibility criteria apply)
• Salary packaging of up to $15,900 (which equates to circa $4K after tax) plus additional salary packaging of up to $2,650 for meal and entertainment expenses
• Additional 3 days leave per year over festive period

Why join us?

At Anglicare WA we are all about people, placing people at the heart of our work. We are focused on strengths, believing in and amplifying the strength of people and communities. We are fiercely inclusive, making sure everyone can belong. As trusted partners we are curious and creative, always looking for new ways to do better. We are courageous and gutsy, tackling difficult issues, even when it’s hard.

But don't take our word for it! Check out our library of Employee Stories to hear directly from our people what makes Anglicare WA so special!

Click here to look at our Employee Story Library

Apply Now!

To apply, please click on the apply button and follow the prompts attaching a current detailed resume and covering letter.

For further information please contact Charlene Senior, Service Manager Pilbara, on [email protected].

Shortlisting will commence immediately. If this role sounds like you apply now without delay!

Child Safe: Anglicare WA is committed to providing safe environments where children and young people feel valued, respected and are protected from abuse and harm.

Inclusive: We actively promote a working environment that values diversity and inclusion. We strongly encourage applications from Aboriginal and Torres Strait Islander people, people from culturally diverse backgrounds, people who identify as LGBTQIA+ and people with a disability. If you have any support or access requirements, we encourage you to advise us at time of application.

Uluru Statement from the Heart: Anglicare WA supports the Uluru Statement from the Heart and is committed to walking alongside First Nations people in a movement of the Australian people for a better future.

Unsolicited applications from recruitment agencies will not be accepted.