Position: MS Dynamics365 Lead

Salary: $151,625 - $177,655 plus 15.4% superannuation

Employment type: Ongoing, Full Time

Location: Brisbane or Sydney

Indigenous Business Australia, partners and invests with Aboriginal and Torres Strait Islander people who want to own their future. We go further than provide money; we invest in people, places and ideas that are ready. We help make them real. We’re deeply invested in the financial success and economic independence of Indigenous Australians. It’s why we exist.

We provide a range of services for Indigenous Australians to create wealth and accumulate assets, take up investment opportunities, create business enterprises that provide additional employment opportunities, and to purchase homes. We achieve these outcomes by applying a commercial focus, and by building mutually respectful and productive partnerships with Indigenous Australians, government, non-government and private sector organisations.

Our staff are invested, informed, responsive, respectful and connected.

Want to know more? Read about the stories that make up IBA here.

About the role

The purpose of this role is to ensure that the MS D365 platform continues to evolve and adapt to the needs of our customers and internal staff.

The objectives of the role are to manage key person risk, ensure functional leadership across IBA for the platform and participate in the management of our managed service partner used to deliver fixes and enhancements to the platform.

This is a hands-on role that will require knowledge of the platform, understanding the way the platform is used by the business stakeholders and providing support and direction to deliver and support the new Dynamics365 cloud-based solution.

Once the new platform is live, this role will be pivotal in managing the ongoing health of the platform, working with business stakeholders to identify enhancements and triage issues and enhancements, and either develop and deploy changes or manage the delivery of enhancements and fixes using a managed service partner.

What you’ll bring to the team

· Ability to lead a platform team with diverse stakeholders, manage competing priorities.

· Proven ability to make high-impact decisions in complex and ambiguous environments.

· At least 10 years’ IT experience, with at least 5 years managing and supporting a CRM platform.

· Tertiary qualification in a relevant discipline (such as Business, IT, Financial, Banking) or significant equivalent workplace experience.

What you will get in return

· A values-based organisation that drives financial inclusion and economic empowerment with Aboriginal and Torres Strait Islander people.

· 15.4% employer contribution to superannuation.

· Not-for-profit status, with access to Salary Packaging.

· 4 weeks annual leave, with half pay annual leave and purchased leave available.

· Christmas close down without leave deduction.

· Flexible working hours.

· 18 days personal/carers leave.

· Paid volunteer leave.

Cultural Capability

· Awareness and understanding of Aboriginal and/or Torres Strait Islander societies and culture.

· Ability to liaise and communicate sensitively and effectively with Aboriginal and Torres Strait Islander staff.

Want to know more about IBA?

Visit www.iba.gov.au

Location: Brisbane or Sydney

How to apply

Online via Jobs - Indigenous Business Australia (iba.gov.au) or mail to: IBA Recruitment, PO Box 650, Fyshwick ACT 2609

· Resume

· One page pitch

Please note: Emailed applications will not be accepted.

Closing date: 29 April 2025