The Company

This reputable global company specialises in manufacturing mobile plant equipment. They require a part-time Service Administrator for a 12-month maternity leave contract position. The role is Monday to Friday, 5 hours a day (flexibility is available on start/finish times). You’ll be working within a friendly and high-performing team, in an open and light-filled office, located close to local shops. This part-time position is based in Yatala.

Key Responsibilities

Collaborate with the Service team to review data for accuracy.

Complete SAP transactions, upload job reports, and prepare service orders for billing.

Process new machine and spare parts warranty claims.

Monitor open service orders with Service Managers.

Manage travel requests for the Service department.

Maintain filing and record-keeping systems for the Service department.

Create purchase orders.

Order uniforms for Service Technicians.

Provide feedback on potential issues and improvements to the Service processes.

Assist with coordinating Service and training events when needed.

Handle customer inquiries for the Service department, including phone calls and walk-ins.

Maintain basic knowledge of products.

Follow safety protocols and company policies.

Perform any ad hoc duties as assigned by the Service Manager or Service Administrator Supervisor.

What You Will Need

Proficiency in using the Microsoft Office suite, including Outlook.

A minimum of 4 years’ experience in a similar administrative role.

Experience using SAP.

Strong communication skills, both written and verbal.

High level of organisational skills.

Exceptional attention to detail.

If this Service Administration role sounds like the opportunity for you, submit your CV via the APPLY button, or for a confidential discussion call Amanda on 0421 753 870.