Aged Care Engagement Officer

Duration: Full time, fixed term until 30 June 2026

Base Salary: $70,993 to $76,403 per annum (HPCS 2.1 to 2.4)

• Darwin?s only Aboriginal community-controlled health service
• 6 weeks annual leave + 5 paid days during Christmas shutdown
• Ongoing opportunity with career growth pathways

This position is identified for an Aboriginal and/or Torres Strait Islander person and is intended to constitute a special measure under section 8 (1) of the Racial Discrimination Act 1975 (Cth), and section 57 of the Anti-Discrimination Act 1996 (NT).

Connect with local Elders, older Aboriginal and Torres Strait Islander people and their families to raise awareness of their aged care entitlements.

Who are we?

Established in 1991, Danila Dilba Health Service (DDHS) is an Aboriginal community-controlled organisation committed to providing culturally appropriate, comprehensive primary health care services and community development within the Biluru (Aboriginal) community of the Yilli Rreung (Greater Darwin) Region in the Northern Territory.

We work to address the social determinants of health including the broader issues that affect our people?s health, through evidence-based research and public advocacy. We also work to empower individuals, families, and communities to optimise their health.

About the role

The overarching function of the Aged Care Engagement Officer is to ensure that support for clients is organised, sequenced, and supported to enable effective access to appropriate aged care services both internal and external to Danila Dilba.

Responsibilities:

• Provide active community outreach to promote aged care services, identify and engage with potential clients.
• Support clients to identify goals and needs to ensure they get the appropriate level of care and services, which can include referrals to other specialised services and support.
• Support clients? aged care needs through internal referral processes.
• Assist clients with advocacy and support throughout the My Aged Care registration and review processes.
• Provide support to enable client access to appointments.
• Liaise with the aged care team to continuously review and enhance the role. Strategic Management
• Build and maintain awareness and understanding of the DDHS strategic plan and any associated Aged Care strategy. Contribute to the effective management of patient care plan systems, including participating in-patient care conferences, managing patient follow-up procedure.

To be successful you will need:

Essential

• Excellent and strong relationships with the local Aboriginal and Torres Strait Islander Community.
• Good communication and interpersonal skills, with the ability to build trusting relationships in community.
• Experience working with older people.
• Understanding of the internal ACCHO services available to clients.
• Knowledge of or willingness to learn about the aged care landscape.
• Ability to or willingness to learn how to enter data and reporting.
• Demonstrated experience working unsupervised and as part of a team.
• High level of personal resilience and flexibility with the ability to deal with challenging situations.

Desirable

• Demonstrated understanding of the principles of person-centred care and trauma-informed practice.
• Qualification in community services.
• Certificate in Aboriginal mental health first aid.

What we offer:

• 6 weeks annual leave per annum
• 5 days paid leave during our end of year shut down period (in addition to annual leave).
• Salary packaging of up to $15,990 per annum.

For further information please contact Kellie Wright (Coordinator - Elder Care Support) on (08) 8942 5400 or email [email protected].

Employment with DDHS is subject to a police check, a current NT working with children?s card, CPR certificate, and full vaccination against COVID-19, or an exemption as listed on the Australian Immunisation Register (AIR).

Only those with full working rights will be considered for this position.