About Us
Queensland Sleep is Australia's largest physician-owned sleep clinic dedicated to improving our patients' quality of life through accurate diagnosis and effective treatment of sleep disorders. We offer a supportive and professional environment where our team members are valued and empowered.

Role Overview
We are seeking a highly organized and compassionate individual to join our team as an Office Administration/Patient Services employee. This role involves booking sleep study appointments, managing consultations with our sleep physicians, and providing exceptional customer service to our patients.

Key Responsibilities

• Schedule sleep study appointments and consultations with our sleep physicians.
• Manage patient records and ensure all information is accurately maintained in our system.
• Answer phone calls and respond to patient inquiries with professionalism and care.
• Assist patients with the preparation for their sleep studies, providing clear instructions and support.
• Coordinate with sleep scientists and other staff to ensure smooth clinic operations.
• Handle administrative tasks, including data entry, appointment confirmations.
• Maintain a clean, welcoming, and organized office environment.

Skills & Qualifications

• Previous experience in office administration or patient services, preferably in a healthcare setting or a sleep investigation unit.
• Excellent communication and interpersonal skills, with a strong patient-focused approach.
• Proficiency in using office software (e.g., Microsoft Office, patient management systems).
• Strong organizational skills with the ability to manage multiple tasks efficiently.
• A team player with a positive attitude and a willingness to learn.
• Ability to maintain confidentiality and handle sensitive patient information

What We Offer

• A supportive and friendly team environment.
• Opportunities for professional development and growth.
• Competitive salary based on experience.
• Free undercover parking.
• The chance to make a meaningful impact on the lives of our patients.