Finish each day knowing that you contributed to a meaningful purpose by putting your Admin skills to use in the Hidden Disabilities team. As an Administration Coordinator you will be directly supporting the growth and success of the Sunflower program and driving positive social impact. This role combines administrative tasks, customer service, and relationship-building to deliver tangible benefits to thousands of people with hidden disabilities.

Responsibilities:

- Manage inbound enquiries, respond to or triage to teams

- Enter enquiry data into CRM and allocate tasks

- Prepare e-commerce customer orders for packing team

- Support administration of new member onboarding

- Support to maintain clean CRM and Ecommerce data for all subscribed program members

- Support with stock takes and inventory management

- Identify and pursue opportunities for continual improvement of systems and procedures

Requirements:

- Proven administration skills and experience (minimum 1 year)

- Interest or awareness of Disability and building diversity and inclusion awareness

- Ability to work collaboratively and cooperatively in a team environment

- Strong attention to detail and quality control

- Strong organisational and time management skills

- Ability to work with sensitive and confidential information and interact with respect to all individuals

Benefits:

- Hybrid WFH model

- NFP Salary Packaging opportunities

- Opportunities for learning and growth

- A supportive and collaborative work culture

- Making a meaningful impact on the lives of people living with disabilities

- Flare Retail Discounts and WhereFit Active Lifestyle Benefits

- EAP

Interested?

Please submit your Resume and Cover Letter outlining why you want to work at Bayley House for the Hidden Disabilities Sunflower Program.

Bayley House is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

The position is subject to a satisfactory NDIS Worker Screening check before commencement.