Position: Medical Receptionist/Administrative Assistant Location: West Perth, WA Hours: Permanent Part-Time or Casual.

Responsibilities:

· Provide administrative support to ensure efficient clinic operations.

· Manage patient appointments, enquiries and scheduling with attention to detail and empathy.

· Receiving new referrals and coordinating intake documentation

· Maintain patient records and confidentiality in accordance with clinic policies and regulations.

· Processing Medicare claims, generating invoices and receiving payments.accurately and promptly.

· Reports/Followup of outstanding claims/invoices.

· Collaborate with healthcare professionals to ensure seamless patient care.

· Uphold clinic protocols and operating procedures to guarantee a safe and conducive environment for patients and staff.

· Assist in the implementation of new systems and procedures as the clinic evolves and grows.

Requirements:

Strong attention to detail and ability to follow standard operating procedures consistently.

· Previous experience in healthcare reception and administration preferred, but not essential.

· Previous experience in managing referrals to Specialists is preferred but not essential.

· Comfortable working with vulnerable patients and demonstrating sensitivity to their needs.

· Strong organizational skills and ability to prioritize tasks effectively.

· Excellent communication skills, both written and verbal.

· Proficient in basic computer applications and willingness to learn new software.

· Previous experience in the use of Halaxy practice management software is desirable but not essential.

· Flexible and adaptable to changes in a dynamic healthcare environment.

Benefits:

· Opportunity to contribute to the well-being of patients in a supportive and fulfilling work environment.

· Competitive hourly rate commensurate with experience.

· Potential for professional development and growth within the clinic.

8 hours per week – Wednesday afternoon 9am – 5pm; plus cover and potentially more days in the future.

· Uniform provided.

· Under cover parking provided.

If you are a compassionate individual with a keen interest in healthcare administration, we invite you to join our team and make a difference in the lives of others.

To apply, please submit your resume and cover letter outlining your relevant experience and why you are interested in this position to Tom at Contact@sherpah.com.au or call Tom on 0412967986 for further information.

Please note that this position is not on the Australian Government’s Skilled Occupations list and the clinic is unable to be a sponsor or a nominator for a person who is seeking the right to work in Australia.