Are you seeking your next opportunity in your career and looking for change. I am seeking a Quality Coordinator to work in a Rural Town 2 hours from Perth CBD.

This is a standout opportunity to work in a collaborative facility where you will be part of a wonderful and supportive team with outstanding growth opportunities. Be a part of a team that provides care to their valued staff and residents with a focus on quality of life and wellbeing.

Our Client:

Our clients provides their team with a career that has meaning and purpose. You'll be part of a dedicated team who are caring, collaborative and conscientious. This working environment allows you to focus on your role and to make a positive impact in the lives of the residents and those you work with. A great place to work that embraces a strong supportive culture and a diverse, skilled and qualified workforce.

Quality Coordinator - 2 hours outside of Perth

• Small Residential Aged Care Facility
• Start with a 3 month contract but ability to move into Permanent Full time if desired
• Salary dependent on experience plus super
• Salary packaging $18,550
• FREE Accommodation is provided whilst completing contract or if you want to work Monday to Friday onsite and then go home for the weekend

The Role:

• The Role is responsible to effectively develop and implement an internal Auditing Schedule, manage the document management system and co-ordinate the complaints management system as required by the strategic, quality and continuous improvement
• Exceptional understanding of the Aged Care Standards and across the changing regulatory requirements.
• Legal compliance - Apply principles of privacy and confidentiality to all activities carried out as per relevant legislation and the policies and procedures of the organisation.
• Developing processes and conducting internal audits and reports.
• Meet the role responsibilities and outcomes associated with compliance and operations.
• Policy and planning - Lead and implement internal auditing practices and provide reporting against Standards and statutory obligation compliance eg. preparation of annual and monthly audits, distribution and recording of results.
• Ensure responsibility for the safety of self and others in the course of daily duties including assessment, reporting and actioning any issue that would appear to create a health and safety risk within the facility.
• Adapts to changing circumstances, accepts new ideas, flexible with interpersonal style to suit the audience and situation.
• Process, record, report on suggestions and improvements.
• Co-ordinate incoming minor complaints and compliments including allocation to the appropriate department for investigation (if applicable) and tracking resolution times
• Management and Administration - Maintain the administrative component of the complaints/compliments management system (ie. organisational complaints register) and identify any areas of improvement in existing processes.
• Sound time management skills and manage time effectively including prioritising daily tasks according to workflow.
• Uses problem/suggestion reporting procedures appropriately as required.
• Investigate and provide assistance to EO and Care Manager where necessary in regards to Quality.
• Preparation, collation and distribution of:- Minutes of meetings (as required), Staff Newsletter, Co-ordinate and prepare Training schedule with EO assistance
• Innovation, Quality and Improvement - Reports workplace risks and takes appropriate action to minimise the impact of these.
• Provides assistance to onsite contractors with requested requirements.
• Required to attend ongoing training courses as required.
• Acts in a manner consistent with the organisational values and works effectively so that high quality outputs are generated.
• Contribute to the development of tools and resources and provide support to Senior Management to undertake audits and compliance assessments as part of the Accreditation process.

The successful candidate:

• Experience in Quality Assessment and Audits within an aged care environment.
• Well-developed verbal and written communication skills.
• Well-developed interpersonal skills.
• Developed skills in the use of Microsoft Office eg. Word, Excel, Outlook.
• Sound time management skills and the ability to work independently
• The Quality Co-Ordinator is one who is open to change, which is a constant in our industry. You need to have a flexible approach, be able to follow instructions well but have the ability to work autonomously.
• A desire to go on learning and upskill yourself is crucial as well as the capacity to actively engage in staff meetings and offer positive suggestions and advice to benefit service delivery and overcome issues that arise from time to time.
• You will need to be well organised. It is critical especially when it comes to your accountabilities and the filling out of associated documentation and reports.

IMMEDIATE INTERVIEWS - Please get in touch with Michelle from Zenith Healthcare on 0483 929 398 or [email protected] for more information. No cover letter required