The Venue

Are you a highly skilled and experienced RestauranManager looking for a new opportunity in the food and beverage industry?

Matteo Downtown ( Bond Street Italian Restaurant ) is your vibrant Italian Restaurant, located in the heart of Sydney CBD. We are currently seeking an experienced Restaurant Manager who is passionate about delivering top-notch service to our valued guests.

The Groups

Matteo Sydney Group is an expanding boutique hospitality group dedicated to bringing true Italian culture to Sydney. We offer competitive salaries and a great working environment that prioritises the work-life balance of our staff. We offer rotating rosters, tips, employee discounts and a positive team culture!

The position will require the candidate to perform the following responsibilities:

Consistently provides a quality product and customer service experience that delivers total customer satisfaction. Models and creates an environment in which the customer is always right; ensures a positive customer service experience.

Responding positively and quickly to customer concerns. Correcting potential problems before they affect customers.

Hiring high quality people who demonstrate and ensure consistent customer satisfaction.

Ensures all employees are trained, motivated and empowered to deliver total customer satisfaction. Evaluates each employee’s ability to maintain high levels of customer satisfaction.

Maintains restaurant at the level necessary to meet or exceed the company standards for Quality, Service and Cleanliness.

Utilizes labor effectively to meet budgets while ensuring high quality.

Organizing Party’s and Functions according customer needs and satisfaction

Providing suggestions to the Chef to prepare and improve the menu.

Continuously improves the skills, knowledge and morale of all employees.

Effectively utilizes all training programs from new employee orientation up to and including management training classes.

Evaluates each employee’s performance based on clearly communicated standards and expectations. The RM holds the employees accountable for performance. The RM makes tough decisions regarding all performance related issues in the restaurant; confronts poor performance.

Maximises financial performance and profit.

Executes company wide marketing programs; initiates programs on time, correctly and with minimal direction.

Identifies and develops local restaurant marketing strategies to maximise sales.

Ensures business and personnel practices are within the law and consistent with policies and procedures.

Serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management.

Enforces all labor laws (federal, state and local).

Follows procedures to maintain the safety and security of all employees, customers and company assets (building, cash, equipment, supplies).

Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our customers and employees

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Fine Dining & Function service experience

Experience managing a operation and administration and developing staff

Experience managing food costs

Excellent leadership, interpersonal and communication skills

Accountable and resilient

Committed to delivering a high level of customer service

Ability to work under pressure

Advance food hygiene qualification

Ensure all equipment is kept in good working order and used only for the purpose for which it was intended.

Skills Required:

At least 3 years of relevant work experience

Knowledge of current food trends

Job Types: Permanent, Full-time

Pay: from $90,000.00 per year to 100,000.00 per year + super

Benefits:

· Employee discount

· Professional development assistance

· Visa sponsorship

Schedule:

· 8 hour shift

Supplementary Pay:

· Tips

Experience:

· Restaurant management: 3 years (Preferred)

· Food Service Managers: 3 years (Preferred)

Work Authorisation:

· Australia (Preferred)

Job Types: Full-time, Permanent

Pay: $90,000.00 – $100,000.00 per year

Benefits:

Employee discount

Free drinks

Free food

Professional development assistance

Referral program

Schedule:

8 hour shift

Afternoon shift

Day shift

Evening shift

Morning shift

Rotating roster

Supplementary Pay:

Tips

Experience:

Restaurant management: 3 years (Required)

Work Authorisation:

Australia (Required)

Work Location: In person