We're Looking for a Standout Support Coordinator

Location: Flexible (Remote, Office-based & Client home's)
Hours: Flexible – let’s work around your life
Rate: Based on experience

About Adera

We're a small but mighty social work and support coordination team on the Sunshine Coast. We work alongside people with complex needs — bringing heart, integrity, and smarts to a space that can often feel confusing or disempowering. We believe in people-led practice, strong values, humour, and connection.

We know that this job isn’t always easy. That’s why we’re looking for a particular kind of human to join our team. Someone who’s skilled and experienced – but also down-to-earth, collaborative, and up for a bit of fun along the way.

About You

You might be a social worker, educator, or have experience in mental health, disability, child safety, hospital discharge or other case management roles. You're confident in your skills but still open to learning.

We’re looking for someone who:

Can handle complexity – you’re good at holding space for things that don’t always fit neatly in boxes

Is collaborative and relational – you work well with people and value communication that’s real and respectful

Can advocate in tough systems – you hold your ground with grace, speak up when it matters, and act with integrity

Has a sense of humour – you take the work seriously, but not yourself

Has facilitation and stakeholder management skills – you can bring people together, whether that’s in meetings, planning sessions or tough conversations

Is values-driven and curious – you're always learning, reflecting and trying to do better

The Role – Support Coordinator

This isn’t just about ticking NDIS boxes. It’s about being a strong, steady presence for people navigating complex systems. You’ll:

Walk alongside clients as they implement their NDIS plans

Help connect the dots between services, goals, and lived experience

Navigate systems and advocate for what’s fair and needed

Facilitate conversations and planning sessions

Bring clarity and heart to report writing and documentation

Work autonomously, but with the full support of our close-knit team

Experience in Level 3 / Specialist Support Coordination is highly desirable, but not essential.

You’ll Need:

A degree in social work, education, human services, psychology or a related field

A strong understanding of person-led, rights-based practice

Experience with NDIS or similar complex systems (or a fast learner)

Excellent relational and communication skills

Confidence with admin, email and navigating systems

Driver’s license and reliable transport

Blue Card and Yellow Card (or willingness to obtain)

Why Adera?

We actually care about each other – team wellbeing matters

You'll have autonomy without isolation – we stay connected and collaborative

Flexible working – remote, hybrid or office-based

We value diversity, lived experience and the wisdom that comes from unconventional pathways

We’re building something thoughtful, skilled and sustainable – and we’d love you to be part of it

We also have space for a hybrid role that combines Support Coordination and Psychosocial Recovery Coaching for the right person with mental health expertise.

To apply, send your CV and a short cover letter or intro to:
📧 [email protected]