Excellent opportunity for an administrator/customer service specialist to join a fast-growing, successful company with a great culture. Our client is a specialist in the supply of healthcare products for hospitals, aged care facilities, rehabilitation providers and also the home care community. They are now seeking someone with a great phone manner to answer customer queries and be part of a growing team with a great culture. Ideally, you will have a number of years of experience in a customer service or sales support role and live close to Lane Cove West.

Some of your duties will include:-

Direct dealings with customers and suppliers either by telephone or electronically.

Processing customer orders and special requests.

Prompt response and resolution to customer inquiries.

Troubleshooting issues and coordinating the appropriate strategy.

Customer service (responding to customer enquiries and identifying suitable solutions to meet customer needs).

Ad hoc customer service and administrative tasks as required to ensure business efficacy

Skills & Experience:

A high level of empathy and sensitivity to patients, residents and staff in health and medical settings.

Pleasant friendly phone manner, good communication skills, and results driven.

Problem-solving attitude with an attention to detail.

Highly organised with the ability to coordinate and prioritise tasks throughout the day.

Ability to work within a team or on your own with minimal supervision.

Genuine, enthusiastic, and results-driven with the ability to show initiative.

Benefits:

Competitive Salary

A very friendly & supportive team culture

Ongoing training, development, and support

Full training and coaching and mentoring

Our client is keen to meet with people who want to work and enjoy being part of a team.

Please contact [email protected] if you require any further information. Our client is recruiting now for this opportunity.