Receptionist Wanted for Thriving Podiatry Clinic

Become the welcoming face of our busy podiatry clinic! We’re looking for a highly organized, friendly, and proactive receptionist to keep our practice running smoothly. This role is perfect for someone who loves helping people, thrives in a fast-paced environment, and enjoys juggling multiple tasks with a smile. If you’re passionate about patient care and administrative excellence, we want to hear from you!

Key Responsibilities:

Appointment Management: Schedule, confirm, and reschedule patient appointments using our clinic’s booking system, ensuring optimal flow for podiatrists and patients.

Payment Processing: Handle patient payments, including cash, card, and insurance co-pays, while maintaining accurate billing records.

Phone & Email Correspondence: Answer phone calls and respond to emails promptly, addressing patient inquiries about services, appointment availability, and clinic policies.

Patient Coordination: Greet patients warmly, check them in, verify insurance details, and update personal information in our electronic health record system.

Clinic Organization: Maintain a tidy and welcoming reception area, manage office supplies, and coordinate with vendors for restocking.

Patient Records: Assist with organizing and scanning medical forms, ensuring all patient files are up-to-date and compliant with privacy regulations.

Referral Coordination: Liaise with referring physicians or specialists to obtain patient records or send podiatry reports as needed.

Inventory Support: Track and order podiatry-specific supplies like orthotic materials or sterilization kits, ensuring the clinic is always prepared.

Follow-Up Care: Contact patients to remind them of upcoming appointments or to schedule follow-ups for treatments like nail care or diabetic foot exams.

Marketing Assistance: Help with light marketing tasks, such as updating the clinic’s social media with health tips or distributing flyers for new services like laser therapy.

Requirements:

Exceptional communication and customer service skills to make every patient feel valued.

Strong organizational abilities and attention to detail for managing schedules and records.

Comfortable using computers, including booking software, Microsoft Office, and electronic medical records (training provided).

Ability to multitask and stay calm under pressure in a dynamic clinic environment.

Previous experience as a receptionist, preferably in a medical or podiatry setting, is a plus but not required.

A positive attitude and eagerness to learn about podiatry services, from bunion treatments to custom orthotics.

Why Join Us?

Work in a supportive, patient-focused environment dedicated to improving foot health.

Learn about specialized podiatry care and grow your skills in a rewarding healthcare setting.

Enjoy a stable Monday–Friday schedule with no evenings or weekends.

Apply Today! Send your resume and a brief cover letter to Ian's Podiatry. Be part of our mission to keep our community moving pain-free, one step at a time!