We are seeking an ICT Officer to provide technical support at a Catholic co-educational secondary school located at Plainland (30 minutes west of Ipswich).

The successful applicant will work closely with students, teachers and staff to support and troubleshoot technology-related issues. Responsibilities include:

Providing technical support and assistance to users (resolving hardware and software issues, upgrades and answering technical queries).

Managing user accounts, permissions, and access rights, ensuring compliance with security policies and procedures.

Installing and maintaining educational delivery systems in accordance with school standards and policies.

Setting up technology requirements (such as audio-visual equipment for classrooms and other events).

Providing support on the selection, procurement and installation of new ICT hardware and software (including audio-visual).

Co-ordinating warranty repair requirements with suppliers (laptops, devices and other equipment).

Co-ordinating ICT asset management including the registration and disposal of ICT hardware and software.

Assisting with training staff and developing procedures on ICT best practices, security protocols, and proper use of technology tools and resources.

Maintaining and recommending improvements to the ICT network infrastructure and information databases.

To be considered, you should demonstrate a technical background in ICT systems and networks, together with:

A qualification in Information and Communication Technology (or related field) preferred but not essential

Industry certifications and/or experience administering and supporting end-user ICT systems, hardware and software

Strong problem-solving and analytical skills, with a proven ability to diagnose and resolve ICT issues efficiently

Well-developed communication and interpersonal skills, with the capacity to convey technical concepts to non-technical users

Highly self-motivated and well-organised approach to work

Availability for rostering between 7:30am and 3:36pm (Monday to Friday)

Eligibility to obtain Working with Children Suitability Card (Blue Card)

If you have any specific questions regarding this role, please contact our recruitment team during business hours on 07 3812 2920 (or email [email protected]).

We look forward to hearing from you!

www.topoffice.com.au