Casual Optical Dispenser/Assistant – Independent Optometry Practice

Are you a friendly, organized, and detail-oriented professional looking for a rewarding role in a patient-focused optometry practice? We are seeking a Casual Optical Dispenser/Assistant to join our team in a front-of-house position.

About the Role

As the first point of contact for our patients, you will play a key role in providing exceptional customer service and ensuring the smooth operation of our practice. While experience in medical reception is beneficial, prior experience in optometry would be highly regarded.

Key Responsibilities

• Welcoming and assisting patients in a professional and friendly manner

• Managing phone calls, scheduling appointments, and handling patient billing using practice management software

• Editing and managing correspondence, including patient letters

• Liaising with optometrists and staff to support efficient workflow

• Assisting patients in selecting frames and providing informed advice on optical aids (training provided)

About You

The ideal candidate will have:

• Previous experience in a reception or customer service role (experience in optometry is an advantage)

• Strong communication and interpersonal skills

• Proficiency with computer systems and a willingness to learn new software

• A keen eye for detail and fashion is required

• Flexibility to work additional hours to cover staff leave or emergencies

Job Details

• Casual position

• Flexibility required to accommodate staff holidays and urgent coverage

• Training provided to support skill development in optical dispensing

If you’re passionate about providing outstanding patient care and are eager to learn, we’d love to hear from you!

How to Apply

Please send your application and resume to Giorgio Campanella ([email protected]).