ABOUT PROQUIP

PQRS (Proquip Rental & Sales) isn’t just a company – we’re a close-knit, Australian family-owned business that’s redefining the earthmoving equipment industry. Since 2008, we’ve grown from a single location in Melton to a trusted national leader, with hubs in Ravenhall, Geelong, Ballarat, Wagga, Albury and Perth. Our mission? To provide top-tier earthmoving equipment for hire and sale, paired with customer service that sets the benchmark for excellence.

ABOUT YOU

Minimum of 3+ years within an outbound and/or inbound customer service environment

Experience working within a high-paced customer-centric team that is results driven – essential

Exceptional computer skills as well as experience with Microsoft programs.

Attention to detail and accuracy with excellent presentation, communication, and organisational skills.

Familiarity with and knowledge of a wide range of earth moving equipment and the transport industry.

Extremely well organised.

A minimum of two (2) years’ experience in the earth moving and/or equipment rental industry (or similar) – desirable (Not essential)

ABOUT THE ROLE

Your duties will include:

Handle incoming hire requests and assist clients with their hire needs. This includes the completion of quotations and the associated follow up work as required adhering to the always close the loop mantra.

Be responsible for the administrative tasks (e.g.: on/off/cross hires) relating to all hire related information to ensure everything is carried out in an efficient and effective manner, relative to the customer’s requirements.

Dealing with, maintaining, and developing existing and new customer and supplier relationships.

Stay in proactive contact with key clients in relation to upcoming works and opportunities.

Maximising the utilisation of equipment hire through effective decision making and branch sharing.

Assist in the acquisition of transport using effective communication and business acumen.

Participate in staff training (as required).

Attend Scheduled Team Meetings and other nominated meetings (eg: Team & Staff Meeting), to obtain information and maintain a high skill level of expertise across all procedures, products, and services

Providing additional support to the sales & operations Team as needed

WHAT'S ON OFFER

Work-Life Balance: No weekends! Enjoy a schedule that respects your time.

Career Development: Learn from industry experts and access training to sharpen your skills.

Family Culture: Celebrate wins (big and small) with a team that feels like home.

Impact: See your work directly shape projects that build communities.

Be More Than a Number
At Proquip, you’re not just an employee – you’re part of a legacy. We’re proud to have a reputation for reliability, integrity, and innovation, but it’s our people who make it happen. Ready to join a team where your voice matters and your work makes a difference?