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Member Wellbeing Advisor

Country Fire Authority (CFA)
Ballarat, VIC
A$89,586 p/a
Healthcare & Medical → Psychology, Counselling & Social Work
Full-time
Hybrid

Posted 25 days ago


Do you want to work for a values-based, emergency service organisation that puts the community at the centre of everything we do?

We are proud of the work we do in protecting lives and property, 24 hours a day, 7 days a week.

With over 51,000 volunteers CFA strives to be an organisation of choice for volunteers and employees. We, embrace individuals with diverse skills, experiences, and backgrounds, recognising the unique value they bring to CFA.

To learn more about the Country Fire Authority (CFA), we invite you to visit our About Us page.

Organisational Wellbeing at CFA:

Organisational Wellbeing sits within the Health, Safety and Wellbeing Directorate and is focused on the strategic direction, support, advice and service of psychological health and safety for members. This includes the provision of wellbeing services (Peer Support, Chaplaincy and Psychological/Counselling support), and case management/coaching support for a range of issues impacting the psychological health and wellbeing of members.

About the Role

This is a rewarding and meaningful role for an energetic individual with experience in the mental health field. Working within the Organisational Wellbeing Team, you will be involved in supporting senior leaders and members' psychological health and wellbeing with a strong focus on the provision of expert mental health management advice and prevention strategies.

This position works across various locations around Ballarat, Ararat and Horsham. You will be located in one of the district offices three days per week with regular travel to West Region CFA districts on a regular basis. You must be prepared for remote work, overnight stays and after-hours work at times. A CFA vehicle will be provided to the successful applicant and a 5% availability allowance for on-call roster duties.

Key responsibilities include:

  • Provide coaching and guidance to senior leaders to manage a range of wellbeing and mental health issues
  • Assessment, referral and short-term support for volunteers and staff in relation to their mental health and wellbeing
  • Deliver face to face and virtual training and education
  • Develop and deliver a range of proactive strategies and services aimed at improving organisational and member mental health and wellbeing
  • Build effective relationships at all levels of the organisation to achieve outcomes

About You

To succeed in this important role, you will be qualified in a mental health or Social Sciences related discipline with significant contemporary experience managing wellbeing and mental health issues. You are a team player who contributes positively to team culture. You will demonstrate expertise in providing support, advice, coaching, and problem solving on a broad range of mental health and wellbeing issues.

With expertise in communicating at all levels of an organisation, you will also develop and deliver a range of proactive strategies and services aimed at improving organisational and member mental health and wellbeing. This includes your ability to deliver face to face and virtual educational and training programs.

Please note a full driver's licence is required to be eligible to apply for this role.

Why choose CFA

  • Meaningful Purpose: Your contribution truly makes a difference
  • Work-Life Balance: Paid parental leave, generous leave provisions
  • Growth Opportunities: Learning and development
  • Flexibility: Hybrid work options with flexible work arrangements
  • Discounts: Emergency Memberlink discounts on various services
  • Wellbeing Focus: Healthy for Life programs, flu vaccinations
  • Member Assistance Program: Access support across 8 service pathways

Your Application

Click the 'apply' button to access our online application form. Here you will be asked to provide personal and contact details and respond to employment-related questions.

When applying for a position with CFA, please submit a cover letter and resume that demonstrates your qualifications, experience, key attributes and skills required for the position.

Pre-employment Checks

Offers of employment will only be made to candidates who:

  • Successfully complete Reference Checks, a National Police History Check, Working Rights Check and hold a valid Working with Children Check.

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

Applications close: 11:59pm 27 April 2025.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email [email protected]

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act 2014. You can view our Privacy Statement here. For access and correction of the information we have collected, contact [email protected]


About Country Fire Authority (CFA)

Burwood East, VIC, Australia

CFA (Country Fire Authority) is a volunteer and community based fire and emergency services organisation. We help protect 3.3 million Victorians, and more than one million homes and properties across the state.

Source: This is an extract from the company’s own website.

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