About the role

We are seeking a passionate and experienced Jewellery salesperson/manager to join our team at McLean & Co Jewellers' in Buddina, Queensland. The position will see you working with the owners to deliver an exceptional customer experience and drive sales growth. The owners wish to step back to work on business expansion so you will be responsible for running the store while the owners are away and maintaining all aspects of the store to the highest standard. Our team comprises of Jewellers, Diamond setters, CAD designers ,jewellery suppliers, subcontractors, photographers and content creators so a history of sales as well as working within a creative industry is desirable.

What you'll be doing

Working with the owners in and on the business while maintaining our high standards and overseeing the team allowing the owners to step back and develop and expand new areas of the business.

Develop and implement sales strategies both instore and online to meet and exceed targets

Maintain an expert level of product knowledge to advise customers on jewellery selection and provide clients informed recommendations

Oversee the day-to-day operations of the store, including Liaising with the jewellers, CAD designer and associated trades, inventory management, visual merchandising and administrative duties.

Foster a positive and collaborative work environment that encourages teamwork and continuous improvement

Identify and capitalize on opportunities to enhance the customer experience and drive sales growth

What we're looking for

Minimum 3 years' experience, preferably within the jewellery, luxury goods, manufacturing jeweller or gemstone industry. Jewellery designing and sketching abilities will be highly desirable.

Exceptional customer service and interpersonal skills, with the ability to build strong relationships with customers and team members. Experience with online sales platforms and social media platforms

Demonstrated success in leading and motivating a team to achieve sales targets and provide a high level of customer satisfaction

Strong problem-solving and decision-making skills, with the ability to think strategically and adapt to changing business needs

Excellent communication and organizational skills and an ability to think creatively to solve problems as they arise.

Must be available to work through peak holiday periods and Saturdays as required.

Must be comfortable with working within a family owned and operated business.

What we offer

At McLean & Co Jewellers', we are committed to providing a supportive and rewarding work environment. As a member of our team, you will enjoy a competitive salary, generous employee discounts, and opportunities for professional development and career advancement. We are looking for someone who wants to work with the owners to grow the business to the next level.

About us

McLean & Co Jewellers' is a family-owned business that has been serving the Sunshine Coast community for over 10 years. We are passionate about providing our customers with exceptional quality jewellery and unparalleled customer service. Our commitment to excellence and innovation has made us a trusted name in the industry, and we are proud to be recognized as one of the leading jewellers on the Sunshine Coast.

If you are enthusiastic and customer-focused who is ready to join a dynamic team, we encourage you to apply now.