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Neighbourhood and Service Centre Support Officer

Bundaberg Regional Council
Gin Gin, QLD
A$70,861 p/a + super + benefits
Administration & Office Support → Administrative Assistants
Full-time
On-site

Posted 12 days ago


$70,861 per annum + super + benefits
Permanent Full-Time
People, Community & Connection, Community & Facility Services
Bundaberg Region

About Us

At Bundaberg Regional Council, we are dedicated to building a vibrant and sustainable future for our community. We pride ourselves on fostering a supportive and inclusive workplace where individuals from diverse backgrounds and skill sets can thrive. Whether delivering essential services or driving innovative projects, our team is united by a shared commitment to making a meaningful impact. By joining us, you’ll become part of an organisation that values your contributions, supports your growth, and empowers you to help shape a better future for everyone.

Uniquely positioned north of Brisbane in Queensland, Australia, the Bundaberg Region is one of Australia’s fastest-growing regional cities and the gateway to the Southern Great Barrier Reef. The Bundaberg Region boasts the most equitable climate in Australia and rates fifth in the world alongside Hawaii. Noted for its environmental excellence, pristine waterways, and proximity to the Great Barrier Reef, the Bundaberg Region showcases everything that nature’s palette can create.

What We Offer

  • An attractive remuneration package with options for salary sacrifice and 17.5% leave loading
  • Access to Fitness Passport
  • Wellbeing and mental health support programs, including access to our Employee Assistance Program
  • Opportunities for professional development training and study assistance to support your career growth
  • Thrive in a workplace that prioritises a healthy work-life balance within a supportive and friendly team
  • Be part of an inclusive and diverse culture where every team member is valued

Discover more about working at Bundaberg Regional Council and the benefits we offer our employees by clicking here.

About The Opportunity

Join our team and play a key role in supporting the operations of the Gin Gin Neighbourhood and Service Centre. This dynamic position involves delivering exceptional customer service, both in person and via phone and email, while undertaking a variety of administrative and operational tasks. You will build strong relationships with staff and the community, ensuring seamless service delivery. Additionally, you will provide administrative support across other Council departments as needed. This is a fantastic opportunity to contribute to your community in a rewarding and engaging role.

About You

  • Provision of a satisfactory Criminal History Check – Police Certificate (Australia wide – name only).
  • Demonstrated ability to provide confidential, client-focussed quality administrative support to fulfil the role purpose of the position.
  • Demonstrated ability to work independently or in a team in a professional and positive manner with the ability to be tactful and discrete when dealing with matters of a sensitive nature.
  • Demonstrated ability to work as a team member with the ability to effectively time manage and prioritise tasks, provide administrative and secretarial support ,meet deadlines and workflows using Councils desktop software packages where appropriate.
  • Determine and satisfy individual customer needs, display excellent communication and interpersonal skills and deliver a high standard of service.
  • Assist Coordinators to work with stakeholders to design innovative responses to local issues of concern through community development, community education, service development and advocacy.
  • Provide practical support to programs and projects operated by the Neighbourhood Centres/Service Centres/Community Care Services.
  • Support the establishment of responsive and coordinated services to the community.
  • Ensure that appropriate client records and data on services is maintained.
  • Provide guidance and assistance to the local community and groups.

To view the Position Description for this role, please click here.

The Selection Process

We encourage candidates to advise us of any accommodations they may need to ensure a smooth and inclusive experience throughout our recruitment process and work environment. We are passionate about providing equal employment opportunities and encourage people of all backgrounds to apply.

We celebrate our community's rich diversity and are committed to attracting and employing people that represent the community that we serve. We recognise and appreciate the diversity of our employees and are committed to creating an inclusive and safe working environment where all employees are valued, respected and supported to achieve their potential.

The preferred candidate will be required to undergo a National Police Check as part of the recruitment process.

How to Apply

To apply, submit your application online by clicking the “Apply” button. Please include:

  1. A current resume
  2. A cover letter addressing the “About You” section (max. 2 pages).

For enquiries, please contact [email protected] or 1300 883 699. Please quote job reference BDBRC1281.

Applications close on Wednesday, 23 April 2025, at 11:30 pm AEST.

Applications that do not meet the above requirements may not be shortlisted. The advertisement will be closed either when a successful applicant is identified or on the application close date, whichever is sooner.

Thank you for your interest in this position. To explore all our current opportunities, visit our Careers with Council webpage. We look forward to receiving your application.


About Bundaberg Regional Council

Bundaberg, QLD, Australia
Administration & Office Support

The Bundaberg region is situated approximately four hours drive and only a 45 minute flight north of Queensland's capital, Brisbane.

The region covers more than 6,000 square kilometres and boasts diverse natural resources and facilities, reflected in its offshore, coastal, riverine, city, rural and protected environments. The area lays claim to the internationally renowned Southern Great Barrier Reef, Mon Repos Turtle Rookery, Bundaberg Rum, and the famous aviator Bert Hinkler. Bundaberg City is the provincial hub of this vibrant, unique region, and is centred on the picturesque Burnett River at the southern tip of the Great Barrier Reef. It is the commercial and service centre, as well as distribution point for the region. The Bundaberg region's notable features include equable climate, relaxed and inviting lifestyle, affordable living, modern shopping facilities, plentiful tourism destinations and diverse economic opportunities. Such factors, together with the friendliness of its residents, make this area a superb place to visit or reside in.

Source: This is an extract from the company's own website.

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